Thumbnails fail to display

dotslasher · February 1st, 2006, 11:26 AM

my thumbnails fail to display on the main page of my gallery. For some reason it doesn't create the thumbs.

the pics are in /files/ but the thumbs arent there.

KW802 · February 1st, 2006, 01:52 PM

Is it creating any thumbnails at all for any files? What image processor are you using, GD or ImageMagick? What are the types of files being uploaded?

dotslasher · February 1st, 2006, 03:15 PM

nope, thumbnails arent created for any files (jpeg, gif, etc)

I am using GD (version 2) and i've tried several files, jpg, jpeg, gif , bmp

Zachariah · February 1st, 2006, 04:11 PM

I have had this happen because of paths.
In URLS and PATH of folders in the setup of the gallery, one had a backslash.

dotslasher · February 2nd, 2006, 04:20 AM

Gallery URL: http://www.mysite.tld/gallery
Files path: /var/www/html/gallery/files
Files URL: http://www.mysite.tld/gallery/files
FTP user folder path: /var/www/html/gallery/users
FTP User folder url: http://www.mysite.tld/gallery/users

dotslasher · February 8th, 2006, 09:55 AM

still haven't been able to fix this

Zachariah · February 8th, 2006, 12:04 PM

I have not ran into this yet.

Do you have a custom watermark enabled ?
Have you CHMOD 777 the files and users folder ?

KW802 · February 8th, 2006, 01:06 PM

dotslasher, are the files in /files/{userID} or just /files? What are the permissions on your /files folder? At the time of the upload are you seeing any error messages on the screen?

dotslasher · February 8th, 2006, 06:25 PM

the files are in /files/{userid} and the permission of the /files folder is 777.
And i'm not getting any error messages.

and on Zachariah's question: no I do not have a custom watermark enabled.

well i tried uploading smaller files (100x100 and under) and they get displayed properly, i don't know if that helps --> thumbsize setting is 100 -> hence the 100x100 and under being properly generated. because i tried raising it to 300 and when i uploaded a 275x200 pic it was displayed properly, but still no file_thumb being generated.

also: Going to Maintenance --> Scan Database --> comes up with all the pictures and i can select the fix problems thing but it does not fix it. and no errors are displayed either

KW802 · February 8th, 2006, 09:44 PM

dotslasher,

OK, I understand what results you're getting now. Are you positive that GD2 is installed & enabled on your server? The results you're getting are when the "Resize Program" isn't working correctly. Usually when ImageMagick is being used and the results are what you're experiencing then typically the "Resize Program Path" isn't correct but when using GD it's typically that GD isn't enabled on the server.

If you choose ACP => vBulletin Options => Image Options and then in the "Image Processing Library" section, do you see the example GD and/or IM images?

Also, if you view your PHP Info make sure that you see a "GD" section.

dotslasher · February 9th, 2006, 04:36 AM

yes I was thinking that too, so I checked my version through php info and in vBulletin's ACP. It shows: Detected GD Version: 2.0.28 , and the GD image is showing up properly. (imagemagik is not installed)

Quote:

gd
GD Support enabled
GD Version bundled (2.0.28 compatible)
FreeType Support enabled
FreeType Linkage with freetype
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

deb0 · February 10th, 2006, 08:15 AM

I'm having the same problem.

I don't remember it being so difficult to use this app before Photophost bought it.

...Very frustrating.

KW802 · February 10th, 2006, 10:37 AM

deb0: When did the problem start exactly? What version of the Gallery are you using? The 1.0.1 release was identical to the previous 1.0.1 version available on vBadvanced with the only change being the various name changes. Version 1.0.2, which was recently released, should have been only confirmed bug changes.

dotslasher: You're currently showing as unverified; please follow the steps here. After doing so would you mind sending me a PM so I can take a look at your vBGallery configuration on your site?