How Do I obtain an upgrade
 

Hi

I have the photopost product but unfortunately I have had a major crash and I am trying to obtain the relevant upgrade and also continued support for the product. I can't seem to do any backups and need help in this area

Look forward to your valued help

Jeff

To obtain the download you would sign into your members area and download the product. If you do not have access you might need to renew member support but the link to the members area is on the menubar above.

I can't login even thought I prety shure my licence is still valid.

Okay let's see if we can steer you in the right direction

Here is the members area

https://www.photopost.com/members/members.pl

Now if you have forgotten or misplaced your credentials to sign into the members area you can at any time enter the email address on file for the license and email yourself a copy by going to this page

http://www.photopost/auth.html

My licence should be valid too, I just bought it in October last year.
But i don't get it.. Do we have another login and password for a membersarea? Or do we have to use licence number and some password???

For the member's area you use License username and password not your forum signin. To gain access to the download you must have current member's access. If you purchased PhotoPost over a year ago your member's access should be expired.

Hi Chuck, I have just paid to renew my M.A. access, any idea on how long til Im able to download the new version?

Ty.

Should not be too long couple hours usually

oops, just realized I posted under vBgallery area... long time since my last visit, things changed here, my bad =]

Ok Chuck, thanks for the fast reply.

Trust me to be the unusual one. Its been about 4hrs now and I'm still waiting. One can't be in a hurry here. Thought I could set this up and be away to something. Obviously not happening now...

couple hours for what? your order processing you can always email sales@photopost.com