And you know what, that is exactly what happened. I spoke with the tech's and for some reason the GD was not showing on the phpinfo and vb was seeing that is was not there.
Good thing you found that link cause I would have never figured that one.
good to know you've fixed this
as for me, i am still trying to get in touch with my host
was thinking to install Image Magick myself, but don't know how to do it.