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-   Installs and Upgrade - vBulletin 3.0.X (http://www.photopost.com/forum/installs-upgrade-vbulletin-3-0-x/)
-   -   Support Ticket... (http://www.photopost.com/forum/installs-upgrade-vbulletin-3-0-x/118192-support-ticket.html)

swa April 25th, 2005 07:54 PM

Support Ticket...
 
How long does it take for someone to look at a support ticket?

Thanks!

Zachery April 25th, 2005 07:56 PM

Re: Support Ticket...
 
Generally tickets are looked into and responded to within 24 hours, however we did have some downtime today due to a host issue.

swa April 25th, 2005 07:59 PM

Re: Support Ticket...
 
would you be able to take a look at my ticket? I turned off the permissions to my ftp server, so I wanted to know when I should turn it back on.

Thanks

Zachery April 25th, 2005 08:00 PM

Re: Support Ticket...
 
I just responded to your ticket.

swa April 25th, 2005 08:04 PM

Re: Support Ticket...
 
ftp has been turned on.

Thanks!

swa April 25th, 2005 10:53 PM

Re: Support Ticket...
 
any updates? it has been almost 3 hrs.

swa April 26th, 2005 06:55 PM

Re: Support Ticket...
 
Everything is working!
Awesome support!


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