Error when uploading files

mholtum · January 20th, 2005, 02:32 PM

I get this error when attemping to upload

An error occurred while attempting to create a folder for your files. If the problem persists, please notify the webmaster

I followed the instructions to the letter and everything seems ok. But I get this error..

Any ideas?

I did chmod the "files" folder to 777.

KW802 · January 20th, 2005, 02:40 PM

Have you made sure that your files URL is pointing to the right place?

mholtum · January 20th, 2005, 02:53 PM

Quote:

Originally Posted by KW802

Have you made sure that your files URL is pointing to the right place?

ok I think the "full path" may be the issue. I have "/gallery/files" shold it be something else?

KW802 · January 20th, 2005, 03:19 PM

Quote:

Originally Posted by mholtum

ok I think the "full path" may be the issue. I have "/gallery/files" shold it be something else?

It should be the complete path. Depending upon your box it may be a few different deviations.

To get your path go ACP --> Import & Maintenance --> View PHP Info and then look for an entry named _SERVER["PATH_TRANSLATED"] and that'll give you the actual path.

For example, a value of "/www/mysite/forums/admincp/index.php" means that value for the gallery (assuming that it's in the root directory) would be "/www/mysite/gallery/files".

mholtum · January 20th, 2005, 03:29 PM

found it /home/mholtum/public_html/forum/admincp/index.php

so it would be /home/mholtum/public_html/gallery/files

Right?

KW802 · January 20th, 2005, 03:34 PM

Quote:

Originally Posted by mholtum

found it /home/mholtum/public_html/forum/admincp/index.php

so it would be /home/mholtum/public_html/gallery/files

Right?

Yep.

Just make sure then that /home/mholtum/public_html/gallery/files is chmod 777 (if you're on a windows box I think you may need to make it 755; it's been a while since I played with a windows server) and you should be good to.

mholtum · January 20th, 2005, 03:38 PM

I am on a Linux box and It is 777. Still no go.

But, I just navigated to the file in ftp and it seems it was uploaded into /files/1/ but it doesn't display..

ARGH

mholtum · January 20th, 2005, 03:43 PM

Something is weird.. Submitting Trouble ticket.

KW802 · January 20th, 2005, 04:07 PM

Quote:

Originally Posted by mholtum

Something is weird.. Submitting Trouble ticket.

Check your ticket...... and your Fly Fishing category in the gallery.

mholtum · January 20th, 2005, 05:47 PM

Quote:

Originally Posted by KW802

Check your ticket...... and your Fly Fishing category in the gallery.

I see you got it to work.. I am sure it was something simple, what did I forget?

& thank you very much for the quick help.

KW802 · January 20th, 2005, 06:36 PM

Quote:

Originally Posted by mholtum

I see you got it to work.. I am sure it was something simple, what did I forget?

& thank you very much for the quick help.

For one reason or another the /file folder wasn't 777. The change you did to the URL paths were correct but when I looked at the folder the permissions were wrong.

mholtum · January 20th, 2005, 06:47 PM

now that is wierd.. Because I checked the 5 times...