PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |
Old July 19th, 2012, 09:47 PM   #1 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
NAVBAR Issues and Thumbnails in index

I am having a navbar issue. When I click the navbar for the gallery, it take she to the gallery, but the tab does not stay highlighted and the forum tab highlights. The sub links are also the forum sub links. I just installed the new vbgallery so maybe I missed a step.

The other issue I have is the thumbnail in the index shows as if their link is broken link, but if you click on it, the image comes up. What have I down wrong?


Chuck
rocketrysouthcarolina.com

Last edited by cwbullet22; July 19th, 2012 at 10:57 PM.
cwbullet22 is offline   Reply With Quote
Old July 19th, 2012, 11:43 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
well try going to your vbulletin plugin mananger under products add product. Click overwrite and import the product for vbgallery under your forum admincp directory or if you deleted it you can get it from the source but reinstalling the plugin will probally get the navbar link to work that is if you are using the tab that comes with our product and not a link you made yourself.

anything else I would need to see a link to see your thumb issue.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 19th, 2012, 11:50 PM   #3 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
link

The link was after my name in the first post. It will not let me do a url link.

I has added a navbar and that did not fix the tap problem.


Thanks for your help in advance.
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 12:01 AM   #4 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
hmm

hmm,

I have tried to perform maintenance and it tell me all my images lack a thumbnail and I told it to fix them. It did not. No error either. Odd.
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 12:06 AM   #5 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
You have not reimported the product xml as I suggested and you added your own custom tab so of course it would not be highlighted when your in the gallery.

You can pass us an admin login and url if you want us to take a look in the morning.

http://rocketrysouthcarolina.com/gal...hart_thumb.jpg

Your images do not exist on your server so I would suggest you verify in the admin panel under vbgallery that all server paths and urls are correct and the vbgallery files and users folders are 777 permissions as noted in the install.

If your having trouble uploading an image it should tell you some error message on upload.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 20th, 2012, 04:15 PM   #6 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
error

No error message. I uploaded the xml file. I guess I am not sure what to do with it. I am sending my PM with a info
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 04:17 PM   #7 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
hmm

How am I to send you my login info, you have PMs turned off.
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 04:38 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
The contact link in our site header works
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 20th, 2012, 04:41 PM   #9 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
Contact info used

Info sent.
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 04:59 PM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
Okay no problem i asked a question as right now i am on a mobile device so i need your xml files to be on your site
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 20th, 2012, 05:15 PM   #11 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
xml

All of XML or just the 4 from photo post?
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 06:12 PM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
The ones from photopost

Product-vbgallery42.xml is the one
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 20th, 2012, 06:35 PM   #13 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
hmmq

it does not exist in the file I downloaded or on my server.
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 07:50 PM   #14 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
Product-vbgallery 42.xml

Where dies Product-vbgallery 42.xml come from? I have looked through all my files and it is not there.
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 08:45 PM   #15 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
Just drove through your state a couple hours ago on way to florida

That xml exists in the forums/admincp folder of the downoaded vbgallery product and you should have uploaded that to your forum.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 20th, 2012, 09:30 PM   #16 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
hmm

I looked in that folder and the file is called: product-ppvbgallery42.xml

Is that the cause of the problem?
cwbullet22 is offline   Reply With Quote
Old July 20th, 2012, 11:53 PM   #17 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
I am finished driving to florida i will have a look
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 21st, 2012, 12:01 AM   #18 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
Your plugin is reinstalled and working

As far as images I uploaded one and it worked fine so what type of images did you upload that the thumbnails are not showing for.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 21st, 2012, 12:13 AM   #19 (permalink)
Member
Verified Customer
 
Join Date: Jan 2012
Posts: 36
images

.jpg extensions. I just tried .gif and .jpg and it does not create thumb nails
cwbullet22 is offline   Reply With Quote
Old July 21st, 2012, 08:37 AM   #20 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,691
ah weird thought you might have been doing tiff images which there is no such thing as a tiff thumbnail since you tried sending me a tiff image

Your imagemagick install is not working right

Try making sure the files and users folders at every level are 777 permissions and try also installing GD2 and test uploading using both to verify what I am saying.

I tried switching to GD2 but see it is not installed.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Navbar Help Please wildweaselmi Photopost Pro How Do I...? 3 June 2nd, 2009 12:11 PM
"Forum Link URL in Navbar" rather than "Homepage URL in Navbar" OtAkU vBGallery Suggestions 3 November 1st, 2007 03:38 AM
Navbar issues orangeflea Photopost Pro Installation & Upgrades 1 May 7th, 2006 09:16 AM
Navbar Issues dholaholic How Do I? - vBulletin 3.5.X 5 November 8th, 2005 12:05 PM


All times are GMT -5. The time now is 10:17 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0