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November 26th, 2010, 05:07 AM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Nov 2010
Posts: 9
| Guest Members cannot view sidebar, recent images, etc
All usergroups permissions have been set, and checked, and re-checked.
still only the admin can see the forumhome block, as well as recent images, random images block. I have re-checked these settings over, and over, and over again to no avail.
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November 26th, 2010, 11:36 PM
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#2 (permalink)
| | Junior Member Verified Customer
Join Date: Nov 2010
Posts: 9
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I'd appreciate some feedback from staff please.
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November 27th, 2010, 12:21 AM
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#3 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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we would need to see a url to respond and via the contact us link in our header an admin login to check how you have things set. As long as the usergroup permissions have been set correctly things should display to the proper group.
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November 27th, 2010, 03:46 AM
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#4 (permalink)
| | Junior Member Verified Customer
Join Date: Nov 2010
Posts: 9
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Chuck,
Thankyou, I sent an email via the contact but did not supply the appropriate information. It has been resent.
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November 27th, 2010, 11:40 PM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Nov 2010
Posts: 9
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I received an email from someone telling me my issue was "mute" as the issue was resolved. However, whomever was looking at my board did not realize the block on my forumhome was NOT from photopost. it was a VB albums block for member pictures. I have replied to the email and hope to receive a timely response.
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November 28th, 2010, 09:58 AM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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I beleive the response was the issue was mute because they saw what appeared to be the vbgallery block but at the same time no one could look into it because the login information given was not working so hopefully you solved that issue so someone could check things out. |
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November 28th, 2010, 03:12 PM
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#7 (permalink)
| | Junior Member Verified Customer
Join Date: Nov 2010
Posts: 9
| Maybe this will help the Support issue.
Chuck, hopefully this helps (attached thumbs)
this happens when both logged in as well as from a guests view.. a "Now you see it, now you don't issue"
The first image shows the blocks being displayed. Upon a refresh of the site, they disappear.
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November 29th, 2010, 02:23 PM
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#8 (permalink)
| | Junior Member Verified Customer
Join Date: Nov 2010
Posts: 9
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Issue corrected. It was a hack causing all these problems.
Thanks Chuck.
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November 29th, 2010, 02:40 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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No problem glad to assist.
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