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October 12th, 2009, 12:50 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 247
| Thumbnails not being created after upgrade
Just finished a vb/vbgallery upgrade and for some reason, the thumbnails are no longer being created. The large image is being uploaded and is displaying fine, just the thumbnail. The vb attachment feature is working fine though, the issue seems limited to vbgallery.
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October 12th, 2009, 01:00 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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It would assist if you posted a url and a test login so we can see the actual issue.
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October 12th, 2009, 02:34 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 247
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I'd prefer to not post this info publicly. How can I get this info to you?
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October 12th, 2009, 02:38 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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send the info through our contact us link in the site header
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October 12th, 2009, 03:39 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 247
| Quote:
Originally Posted by Chuck S  send the info through our contact us link in the site header | Sent.
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October 12th, 2009, 08:24 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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Okay thanks I will check the helpdesk
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October 13th, 2009, 04:07 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 247
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Any luck Chuck?  | |
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October 13th, 2009, 05:04 PM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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Nothing more to update other than what we have previously discussed. You can send an ftp account if you wish for us to check out your files.
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October 14th, 2009, 01:56 PM
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#9 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 247
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Just gotta set up a temp ftp account.
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October 14th, 2009, 02:22 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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Not a problem just reply to any previous emails from us and it will go to our helpdesk.
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October 19th, 2009, 01:25 PM
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#11 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 247
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Sent over ftp info.
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October 19th, 2009, 01:35 PM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,695
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Okay no problem
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