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June 7th, 2009, 08:54 AM
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#1 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
| Problems with upload
I have a strange problem when I upload pictures....... If I try to upload a JPG picture size 2200 x 1650 px, 608 kb I get white screen and no upload. But if I save my picture as a GIF, picture size 3072 x 2304, 3,9 MB I can upload without any problems. And the picture gets resized and every thinks seams to work...
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June 7th, 2009, 10:11 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
| Resizing large images hangs
Maybe something like this if your using Gd2 to process images.
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June 7th, 2009, 12:34 PM
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#3 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
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I tried to change the gallery_global.php.... but it didn't help.... Where do I find the php.ini?
And still... how can I upload big GIF files but not big JPG's??
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June 7th, 2009, 04:11 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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If your using Gd2 is jpg support installed? Your php.ini file is on your server and path listed under phpinfo. You may or may not have permissions to alter that
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June 7th, 2009, 10:11 PM
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#5 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
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Yes... it is
GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.2.1
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XPM Support enabled
XBM Support enabled
I also tried to make the upload test in VB Diagnostic with a JPG file, without any problems.....
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June 9th, 2009, 11:04 PM
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#6 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
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Any ideas.... I still have this problem
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June 10th, 2009, 07:24 AM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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1. Clear your users folder
2. Check your upload setting thresholds are modest in the settings like 1500 x 1500 max
3. Try seeing if you can use imagemagick ( mogrify )
what your posting does not make any concievable sense because what your saying is help I cant upload a small file but can upload a huge one. I dont really have any information on that one but the 3 things above are what I would do.
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June 10th, 2009, 10:25 PM
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#8 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
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Then you misunderstand me..... I can upload a big picture if it is a GIF (size 3072 x 2304, 3,9 MB) and it resizes perfect to size 1024 x 768 px. (the that fits our forum best)
But if I try to upload a JPG picture same size.... I get time out and the "The website cannot display the page" error...
And I can't use imagemagick, our host only offe GD2
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June 10th, 2009, 10:27 PM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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Your issue clearly seems to be with jpg support
can you upload any jpg's
Your example shows you can not even upload a small 608kb jpg
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June 10th, 2009, 10:36 PM
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#10 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
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Yes I can upload JPG, if I resize my JPG picture to 1024x768 it's no problem....
I just checked my "user" folder and it was empty
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June 10th, 2009, 10:47 PM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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Honestly I have never heard of anything affecting just jpg images
Does your server have imagemagick?
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June 11th, 2009, 06:31 AM
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#12 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
| Quote:
Originally Posted by Chuck S Does your server have imagemagick? | No...
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June 11th, 2009, 09:46 AM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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Well I really dont know what to say because the upload file already has this Code: Content visible to verified customers only.
So check your server error logs lets try and get a clear cut picture on what your actual error is. it is highly strange indeed that its just a jpg image.
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June 11th, 2009, 02:21 PM
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#14 (permalink)
| | Junior Member Verified Customer
Join Date: Dec 2008
Posts: 23
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Sorry.... but where do I find my server logs?
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June 11th, 2009, 03:18 PM
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#15 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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You would probally need to ask your host about this as its server specific
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