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Old June 7th, 2009, 08:54 AM   #1 (permalink)
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Problems with upload

I have a strange problem when I upload pictures....... If I try to upload a JPG picture size 2200 x 1650 px, 608 kb I get white screen and no upload. But if I save my picture as a GIF, picture size 3072 x 2304, 3,9 MB I can upload without any problems. And the picture gets resized and every thinks seams to work...
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Old June 7th, 2009, 10:11 AM   #2 (permalink)
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Resizing large images hangs

Maybe something like this if your using Gd2 to process images.
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Old June 7th, 2009, 12:34 PM   #3 (permalink)
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I tried to change the gallery_global.php.... but it didn't help.... Where do I find the php.ini?

And still... how can I upload big GIF files but not big JPG's??
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Old June 7th, 2009, 04:11 PM   #4 (permalink)
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If your using Gd2 is jpg support installed? Your php.ini file is on your server and path listed under phpinfo. You may or may not have permissions to alter that
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Old June 7th, 2009, 10:11 PM   #5 (permalink)
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Yes... it is

GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.2.1
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XPM Support enabled
XBM Support enabled

I also tried to make the upload test in VB Diagnostic with a JPG file, without any problems.....
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Old June 9th, 2009, 11:04 PM   #6 (permalink)
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Any ideas.... I still have this problem
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Old June 10th, 2009, 07:24 AM   #7 (permalink)
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1. Clear your users folder

2. Check your upload setting thresholds are modest in the settings like 1500 x 1500 max

3. Try seeing if you can use imagemagick ( mogrify )

what your posting does not make any concievable sense because what your saying is help I cant upload a small file but can upload a huge one. I dont really have any information on that one but the 3 things above are what I would do.
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Old June 10th, 2009, 10:25 PM   #8 (permalink)
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Then you misunderstand me..... I can upload a big picture if it is a GIF (size 3072 x 2304, 3,9 MB) and it resizes perfect to size 1024 x 768 px. (the that fits our forum best)

But if I try to upload a JPG picture same size.... I get time out and the "The website cannot display the page" error...

And I can't use imagemagick, our host only offe GD2
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Old June 10th, 2009, 10:27 PM   #9 (permalink)
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Your issue clearly seems to be with jpg support

can you upload any jpg's

Your example shows you can not even upload a small 608kb jpg
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Old June 10th, 2009, 10:36 PM   #10 (permalink)
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Yes I can upload JPG, if I resize my JPG picture to 1024x768 it's no problem....

I just checked my "user" folder and it was empty
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Old June 10th, 2009, 10:47 PM   #11 (permalink)
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Honestly I have never heard of anything affecting just jpg images

Does your server have imagemagick?
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Old June 11th, 2009, 06:31 AM   #12 (permalink)
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Quote:
Originally Posted by Chuck S View Post
Does your server have imagemagick?
No...
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Old June 11th, 2009, 09:46 AM   #13 (permalink)
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Well I really dont know what to say because the upload file already has this

Code:
Content visible to verified customers only.
So check your server error logs lets try and get a clear cut picture on what your actual error is. it is highly strange indeed that its just a jpg image.
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Old June 11th, 2009, 02:21 PM   #14 (permalink)
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Sorry.... but where do I find my server logs?
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Old June 11th, 2009, 03:18 PM   #15 (permalink)
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You would probally need to ask your host about this as its server specific
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