questions about upgrade.

chess1 · March 13th, 2012, 05:59 PM

Hi I am new and i cannot post message on the upgrade section.i need help with upgrade.
thank You

Chuck S · March 13th, 2012, 09:31 PM

PhotoPost Community - Announcements in Forum : General Discussion

That should help you out.

chess1 · March 14th, 2012, 11:03 AM

This is interesting.
i did read it and i am a valid license holder.
My problem is i don't remember which email i have used when i bought it.
I will try to change email and see what happens.
I am sure i can find paypal transaction.

Chuck S · March 14th, 2012, 11:15 AM

Yes to verify that you are a valid customer with access to obtain support your forum email must match the license email. That thread was posted over 6 years ago so this has always been the policy to post here.

chess1 · March 14th, 2012, 11:29 AM

Quote:

Originally Posted by Chuck S

Yes to verify that you are a valid customer with access to obtain support your forum email must match the license email. That thread was posted over 6 years ago so this has always been the policy to post here.

Sorry i am new . I just changed the email. will check it later.
i hope it will work.
Thank You for Your response.

Chuck S · March 14th, 2012, 02:28 PM

Yep it will work fine you will be verified as long as the emails match and your members access is current.

chess1 · March 14th, 2012, 03:17 PM

I cannot find the exact email address.
I did find paypal transaction.
is that anyway we can fix this problem.
I have all the information.
payment date so on.
thank You
Edit :Sorry it seems works now.

Chuck S · March 14th, 2012, 04:52 PM

Yes as long as you use the correct email and you have current members access then you will be verified here.