Chuck Help, The branding Option was added to my order

happy35 · January 8th, 2011, 11:00 PM

Hi Chuck This is Vanessa, I have asked you several questiosn about photopost and i placed an order but I am needing urgent help, I placed an order using paypal and it added a brand free option and i was charged 258$ I did not choose to have the branding free option, I was going to call paypal to cancel the order, let me know if you guys can fix this, let me know what I should do and if you guys can correct this, Thanks

happy35 · January 8th, 2011, 11:10 PM

WOw you guys are sooo fast! i just got a partial refund via paypal, THANKS SO MUCH, it's nice to deal with such a reliable company.

happy35 · January 8th, 2011, 11:21 PM

Wow even more amazed 10 min after the order they sent me the download info! I am amazed I thought I would have to wait till monday, so happy that I can download the software I can say that PHOTOPOST HAS THE BEST CUSTOMER SERVICE!

Chuck S · January 9th, 2011, 08:53 AM

Enjoy your day Vanessa.

happy35 · January 10th, 2011, 09:38 PM

Thank you chuck

Chuck S · January 10th, 2011, 10:38 PM

your welcome enjoy