Error Message

Scrapdango · February 16th, 2008, 06:43 AM

My members are receiving the following error message when trying to upload: Unable to create image: [/usr/home/scrpdng/public_html/gallery/uploads/15/love_acrylic_book_page002.jpg]

My gallery link is: http://www.scrapdango.net/gallery/

Any help would be greatly appreciated! Thanks so much!

Chuck S · February 16th, 2008, 10:46 AM

It would appear your permissions are not set correct. FTP to your server and under your photopost directory make sure the data and uploads directories are set to 777 permissions at every level beneath those directories and you should be able to upload.

Scrapdango · February 16th, 2008, 10:58 AM

Hi Chuck,

Thanks so much for your quick response. All the permissions in those 2 directories were already set to 777.

Is there anything else it could be?

Thanks so much for your help!

Chuck S · February 16th, 2008, 11:18 AM

If the uploads/15 directory is 777 then the only issue I would think of is your path is wrong and your host is using simlinks so things dont break in that case make sure you correct your server paths in admin => global options and save or safe mode is on in php and in that case you need to get your host to turn off safe mode.