License Info / Downloads Problem

[Lizard King]

I can't login to my members area even i am using the correct password and e-mail. Also i tried forget my password link several times but i am not receiving any e-mail .

I even tried turning off spam filter on my server but no solution to this.

[KW802]

LK,

Have you looked in your spam filters to make sure the PhotoPost emails are not getting blocked? I ran into a problem recently where a major broadband provider had flagged the PP emails as spam.

If you've already checked your spam filters then mind sending an email to "sales@photopost.com" with this one? If your 'forget password' emails are not getting to you and they are not showing up in your spam filters then there is the possibility of something else going on. Unfortunately that isn't something I can help out with but the sales team can (in regards to checking into your account and account settings).