 | |  | | | Classifieds Installation & Upgrades If you're having install or upgrade problems, post here. | 
March 5th, 2012, 09:51 AM
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#1 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 131
| missing thumbnails after upgrade
I upgraded to new version. All is fine but I have no thumbnails now. Every image is No Thumbnail image
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March 5th, 2012, 10:00 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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Hard to say without more information like did you move servers or your path has changed or maybe did not run upgrade properly.
I would need explicit details to be able to respond with an accurate answer. I can tell you there are no issues with our present software so we need to see what your specific problem is.
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March 5th, 2012, 10:03 AM
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#3 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 131
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Thanks Chuck. Could have been in the upgrade. I FTP's the files . When I went to upgrade I wanted to know my old version. I could not find my old version so i picked my best guess. Did not know I needed to know my exact version before I FTP'd.
If I run the upgrade again, any advice?
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March 5th, 2012, 10:07 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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I would suspect you did not run all the right upgrades but without a direct site link to see your issue I can not say.
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March 5th, 2012, 10:19 AM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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You gave me a NON ADMIN login and have the site turned off therefore I can not see anything on your site to be able to give you an opinion on what your issue might be.  | |
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March 5th, 2012, 10:24 AM
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#7 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 131
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sorry, resending
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March 5th, 2012, 10:27 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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I would suggest you check to ensure your content exists and is the proper permissions.
If I go to your site and try and view the missing files through direct links they do not exist which can only mean your actually missing those images on your server.
There does not appear to be anything wrong with your classifieds so this issue is independent from any upgrade.
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March 5th, 2012, 10:28 AM
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#9 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 131
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thanks. I will work on it.
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March 5th, 2012, 10:33 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,699
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Yeah right click any image on any ad that is missing an image to see the url and use ftp to look for those images. You will see the main image as well as the thumbnail etc all do not seem to exist on your server. The directories under data should be 777 and any files would need to be 666 or 644 permissions to be viewable on the web.
If all your images where missing I might suspect a path issue or bad upgrade but your just missing certain images.
Last edited by Chuck S; March 5th, 2012 at 11:42 AM.
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