Paid Install
 

Hi,

I spend about an hour trying to install the classifieds script to no avail, I just paid $59 to have you guys do it, as I don't want to mess anything up.

My order#techimo-21923

Who do I send my server username and password to?

Thanks.

Customer Service will send you the install document and information needed and you would send that stuff back to them.

Thanks Chuck.

No problem let me know if there is anything else I can assist with.

Ok, so to make a longer story short, Got that new HP smart touch(model C309n) web all-in-one printer today(my old printer died today), so I could print and fax the documents back to you guys, and the damn software wouldn't install in my windows 7 64-bit system, on the phone with HP support for an hour, and they couldn't install it either.

So took it back for a Cannon MX860, so hopefully that will install fine.

While I was out, I went to Fedex and they faxed the documents to you guys, did you get them?

Chuck, I emailed you my login usernames and passwords, did you get them?

Thanks Chuck, I appreciate all the assistance on this.:)

customer service will let you know if they recieved things that stuff doesnt go to me as I work with product support not orders.

Ok, because your email was on the customer service notice they sent me.

thats fine I am referring to the install doc nothing happens until thats sent to them.

Ok, I haven't heard anything back yet, are they closed on the weekends?

No they should process orders 24 hours a day. If your last name is Lucier then your install was just sent to me like 2 hours ago so it will most likely be done sometime today.

Gotta do my support rounds first ;)

Ok, Yes, thanks Chuck.:)

No problem ;) I will let you know via email when its done.

Ok, sounds good Chuck.

Yep your the only one I have left to do ;)

Thanks Chuck, I see you installed it, but the version you installed is 3.13 and the lastest version is 3.21

Current Version 3.21

Thats what it says in your admin panel

maybe your footer says something different I can check that out

Yes, the 3.13 was just in the footer, looks like you fixed it, it now says 3.2.

Thanks Chuck, Its working great!

Enjoy your weekend.