- - Paid Install
|JacobYTG ||January 15th, 2010 03:52 AM |
I spend about an hour trying to install the classifieds script to no avail, I just paid $59 to have you guys do it, as I don't want to mess anything up.
Who do I send my server username and password to?
|Chuck S ||January 15th, 2010 07:01 AM |
Customer Service will send you the install document and information needed and you would send that stuff back to them.
|JacobYTG ||January 15th, 2010 01:07 PM |
|Chuck S ||January 15th, 2010 03:47 PM |
No problem let me know if there is anything else I can assist with.
|JacobYTG ||January 15th, 2010 07:53 PM |
Ok, so to make a longer story short, Got that new HP smart touch(model C309n) web all-in-one printer today(my old printer died today), so I could print and fax the documents back to you guys, and the damn software wouldn't install in my windows 7 64-bit system, on the phone with HP support for an hour, and they couldn't install it either.
So took it back for a Cannon MX860, so hopefully that will install fine.
While I was out, I went to Fedex and they faxed the documents to you guys, did you get them?
Chuck, I emailed you my login usernames and passwords, did you get them?
Thanks Chuck, I appreciate all the assistance on this.:)
|Chuck S ||January 15th, 2010 08:20 PM |
customer service will let you know if they recieved things that stuff doesnt go to me as I work with product support not orders.
|JacobYTG ||January 16th, 2010 02:04 AM |
Ok, because your email was on the customer service notice they sent me.
|Chuck S ||January 16th, 2010 07:16 AM |
thats fine I am referring to the install doc nothing happens until thats sent to them.
|JacobYTG ||January 16th, 2010 10:55 AM |
Ok, I haven't heard anything back yet, are they closed on the weekends?
|Chuck S ||January 16th, 2010 11:24 AM |
No they should process orders 24 hours a day. If your last name is Lucier then your install was just sent to me like 2 hours ago so it will most likely be done sometime today.
Gotta do my support rounds first ;)
|JacobYTG ||January 16th, 2010 11:39 AM |
Ok, Yes, thanks Chuck.:)
|Chuck S ||January 16th, 2010 11:41 AM |
No problem ;) I will let you know via email when its done.
|JacobYTG ||January 16th, 2010 04:17 PM |
Ok, sounds good Chuck.
|Chuck S ||January 16th, 2010 04:39 PM |
Yep your the only one I have left to do ;)
|JacobYTG ||January 16th, 2010 07:58 PM |
Thanks Chuck, I see you installed it, but the version you installed is 3.13 and the lastest version is 3.21
|Chuck S ||January 16th, 2010 08:17 PM |
Current Version 3.21
Thats what it says in your admin panel
maybe your footer says something different I can check that out
|JacobYTG ||January 16th, 2010 09:43 PM |
Yes, the 3.13 was just in the footer, looks like you fixed it, it now says 3.2.
Thanks Chuck, Its working great!
|Chuck S ||January 17th, 2010 05:37 AM |
Enjoy your weekend.
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