 | |  | | | Classifieds Installation & Upgrades If you're having install or upgrade problems, post here. |
September 29th, 2009, 08:51 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
| New Classifieds Install
Install went smooth until I got to the language strings and then it went boom with a 500 error. Umm... What did I do wrong?
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September 29th, 2009, 09:58 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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got a 500 error when you what clicked the link to install the phrases well did you upload the phrase.php file?
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September 29th, 2009, 10:02 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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Yes confirmed phrases.php file size 233,806 exists in the classifieds directory.
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September 30th, 2009, 06:42 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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Interesting indeed but am I right thats what your doing?
Please check your server error log to give us a more definative error to work with here. A 500 error is the most basic and vague error a server can have. It really can translate into anything.
It could be your script is crapping out from memory and we need to bump up the memory.
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September 30th, 2009, 07:21 AM
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#5 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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Good morning
I'll have to go look at the log and see what it says. Memory I do not think is an issue as the server I am on is pretty hefty:
PHP Max Post Size 150.00 MB
PHP Maximum Upload Size 125.00 MB
PHP Memory Limit 128.00 MB
MySQL Packet Size 150.00 MB
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September 30th, 2009, 08:04 AM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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yeah that is pretty hefty. I was merely throwing out ideas if possible causes.
Error 500 can be ANYTHING. Corrupt file. memory or anything under the sun which is why the log is essential. You can also try turning display errors on in PHP. It would also help to provide a link.
what happens if you merely run phrases.php in your browser?
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September 30th, 2009, 08:09 AM
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#7 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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I get that 500 error which is leading me to believe after looking at the code it is a possible configuration issue with 1 or both of the files.
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September 30th, 2009, 08:10 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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I found your install and the only thing I see is your phrases.php file can not be found. Also check your file permissions.
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September 30th, 2009, 08:12 AM
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#9 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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I also noticed that even though I manualy configured the config files that when I run the installer I still have to modify a few of the entries. As it omits the "S" at the end of forums and appends the classifieds/forums to the default locaiton of VB in one of the steps.
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September 30th, 2009, 08:16 AM
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#10 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
| http://www.hostboard.com/forums/classifieds/phrases.php
gives me a 500 error and not a 404.
Classifieds is running on the Hostboard domain
PhotoPost Pro is running on the MonsterMayhem domain.
MonsterMayhem used to run the classifieds.
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September 30th, 2009, 08:19 AM
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#11 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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Double check the members area and the domains/software are showing up properly licensed.
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September 30th, 2009, 08:21 AM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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As to post 9 we can only suggest a path to your forum and that can only be based on the only path we find the one the script is running on so its always up to you to put the proper path.
As to post 10 this is why the server log with the actual error is crutial. Your application is installed. All the core files are reachable that I am seeing the issue here is your phrases.php file can not be found/ran etc. Internal Server Error is very generic. There is something that server does not like about the file. I mean is it the size of the file. its something for sure.
Your members area has nothing to do with this your good thats how I got your url |
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September 30th, 2009, 08:25 AM
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#13 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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This will have to wait until I either go home for lunch or this evening as I do not have RDM access to my server from work.
Thanx Chuck...
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September 30th, 2009, 08:36 AM
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#14 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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Got ya not a problem I will wait for a responce.
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October 1st, 2009, 07:37 AM
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#15 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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Good monring Chuck, sorry I did not get back to you last night. Found out my newly installed Windows7's RPD does not like to conenct to my IIS server and I had to go look for a client that would work. Once I did it was late and decided to wait until today.
Well at work I decided that I would look at the configuration files and comapre them to my other domains PhotoPost Pro install as they are very simular. The configurations were exactly the same except for the config-inc.php file as it was missing: Code: Content visible to verified customers only.
I checked the Classifieds directory structure and sure enough there is a Templates directory. I added the line and ran the installer again figuring I had nothing to loose. This time when I got ot the phrases.php it white screened. I then pressed F5 to refresh and to the message: Code: Content visible to verified customers only.
So I figured it worked. I then went to the domain and bingo Classifieds appeared.
I still need to test things to make sure everything is working. Any comments or suggestions to look at?
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October 1st, 2009, 09:03 AM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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Well I would suspect whatever other tinkering you did on the server fixed your issue. The one aspect you talk about $TMPL_PATH is a photopost pro only config variable. It allows you to specify an alter directory name for your templates. Classifieds does not have such an option just an FYI so adding that to your config does nothing.
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October 1st, 2009, 09:10 AM
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#17 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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Absolutly nothing was done to the server as without RPD access I could not even get to it. The only change I made was the one I mentioned above.
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October 1st, 2009, 09:25 AM
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#18 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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well like I said glad your up and running but what you did would have no affect on anything within classifieds. That variable is not part of the application anywhere. What you meantion is Pro only.
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October 1st, 2009, 10:03 AM
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#19 (permalink)
| | Member Verified Customer
Join Date: Mar 2007
Posts: 146
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Okie dokie... Also 1 more silly question... I downloaded Classifieds and it says Version 3.13 but yet the announcement says 3.2 is the most recent?
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October 1st, 2009, 10:06 AM
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#20 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,947
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It says 3.13 in your admin panel stats?
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