I keep getting this error when installing?
 

Unable to create/write to /var/www/vhosts/refrigeration-engineer.com/pp-classifieds/data! Check your data directory permissions before continuing.

now my directory is set to 777 so can anyone help?

Make sure the path is correct and that the directory data and all its subdirectories are 777

yep, done that 196 times (trust me on this one) but I still keep getting the same thing

Unable to create/write to /var/www/vhosts/refrigeration-engineer.com/pp-classifieds/data! Check your data directory permissions before continuing

any thoughts?

With that error sorry no other thoughts on this one as that error is absolute it means the directory is not writable. Therefore only two ideas the directory is not 777 or the server path is incorrect. Check phpinfo to verify the path. Make sure to use the true path not symbolic links

OK, tried a few more times but not getting it. I have ordered the instal service :)

Not a problem at all.

when will someone contact me :)

If you purchased an install service customer service should email you the install contract and once you send that back the installer will install the product. If you want to contact customer service about the status of your order email custserv@photopost.com

hey there, back from work and they have still not responded to my emails?

any way you can poke them with a big stick? cheers

Check to see that your host allows chmod 777, some hosts only allow 755 now.

I am not seeing any emails in our helpdesk about installs. Who did you send it to?

I have my own server and have other stuff running 777 so its not that, I think :)

to that email above?

I will send it again

emails sent to orders@photopost.com and custserv@photopost.com

Okay well they should respond to you if you sent it to both.

still not responded?

What email are you sending it from? Let me search and see if I see anything in the mail que. Have you checked your spam filter?

Have just come back from work, checked the spam filter and I still have not recieved an email?

chuck I know your trying to help but I recieve lots of emails every day and dont get much stuck in the spam folder.

the problem must be at their end.

Can they not just PM me?