Sorry, this image type () is not supported yet

Neal-UK · April 11th, 2006, 06:38 AM

When trying to add an add, I get this message:

Sorry, this image type () is not supported yet

The image is a .jpeg file. What have I not done / done wrong?

Chuck S · April 11th, 2006, 08:26 AM

Is jpeg set up in upload options as an acceptible file type by default it is not.

Neal-UK · April 11th, 2006, 09:15 AM

Sure is:

Quote:

Acceptable image file types? .jpg,.jpeg,.png,.gif

Chuck S · April 11th, 2006, 10:01 AM

Okay and is your image processor configured to accept jpeg images?

Is this image a valid jpeg

Neal-UK · April 11th, 2006, 12:57 PM

Yeah, it's a normal .jpeg

Just incase, I tried another pic and same error.

Neal-UK · April 11th, 2006, 01:24 PM

Just to add to this, it was working the other day when first installed as I tested it with no problems with one image i've tried again to get the error. Just can't understand why it's not working now.

Chuck S · April 11th, 2006, 02:13 PM

Well you mean adding another jpeg image or any pic?

Neal-UK · April 11th, 2006, 03:06 PM

any pic, tried with a .gif too

Nothing works and i've gone through all settings. Weird.

Chuck S · April 11th, 2006, 03:10 PM

Okay well that would mean something is up with your image processor on the server.

I would suggest you check in Admin => Global Options which processor your using. Make sure if its gd that your PHP has GD installed

If your using ImageMagick make sure you have in the config the proper path to Imagemagick.

Posting the exact error message when you upload an image would help alot here.

Neal-UK · April 11th, 2006, 03:35 PM

It's GD2+ and the photopost gallery works fine.

It was working when I first installed it, just can't work out why now when nothing has been changed.

Chuck S · April 11th, 2006, 03:40 PM

You say the gallery works fine but obviously it does not work fine if you can no longer upload at all.

Is there a communications issue here? Did you not just tell me above in post 8 that you can not upload a photo anymore?.

Therefore if you can not upload you need to tell me an error you get trying to upload so I can assist you in seeing what is going on.

Neal-UK · April 11th, 2006, 03:44 PM

Quote:

Originally Posted by England

When trying to add an add, I get this message:

Sorry, this image type () is not supported yet

The image is a .jpeg file. What have I not done / done wrong?

The error message I get is in the FIRST post

The Photopost Gallery works FINE, the Photopost Classifieds does not work anymore as it says, again, "Sorry, this image type () is not supported yet".

The Classifieds worked fine at first, just will not allow an image to be added now for some unknown reason.

If it was a communication error, i'm sure I would be getting e-mails and DB messages wouldn't I?

I get the above message when I click submit with an image attached via Browse (From my computer).

Neal-UK · April 11th, 2006, 04:07 PM

Right, the gallery is not working either now so I assume it is a communication error? Ticket sent to the host.

Thanks for your time, i'll let you know the result.

Chuck S · April 11th, 2006, 04:47 PM

Is your processor set the same in classifieds as photopost?

Is your permissions correct on the uploads and data directory of classifieds

Basically your saying it worked and then now it doesnt so you need to track down what is set different here. Make sure your using the same processor as Photopost if Photopost works

Neal-UK · April 11th, 2006, 05:21 PM

Yes permissions and processor are correct. Just checked inside the folders via ftp and the images are in there, all 50+ of them so they are uploading.

My photopost gallery is working normally, it was the wrong file I attached (.bmp) so there was no problem with that, sorry.

Classifieds is really puzzling me now.

Neal-UK · April 11th, 2006, 05:26 PM

It's working now, it was a permission error on the files "thumbs" and "large" in the data/2 directory. All other directories are set fine so perhaps my connection dropped whilst doing a chmod on that folder.....who knows!! Thanks for your time.

Neal-UK · April 11th, 2006, 05:31 PM

another problem now, usergroup permission keep changing, wots going on here now AARGH!!

Chuck S · April 11th, 2006, 07:04 PM

I would suggest you check everything your doing. Usergroup permissions would not change without them being changed. In fact we cache usergroups permissions when refreshing the usergroups from the forum

Neal-UK · April 12th, 2006, 06:27 PM

If I change "Edit own Ads" to "No", posting option goes to "No" and "Edit Own Ads" goes back to "Yes"

I also had a member post an add today and I have enabled paypal options. How come the add is showing but the money is not showing as added on my paypal account (No e-mail either from paypal)?

Chuck S · April 12th, 2006, 06:30 PM

What integration you using?

You can send me a url and admin login to look at how your setting things up. Basically to have payments enabled you must fill in and select the correct payment information under payment options and then for users to have to pay under usergroup options their usergroups must have payment set to yes in the usergroup permissions so they can be asked for payment

EDIT I FOUND YOUR SITE VIA VIEWING YOUR EMAIL IN THE ADMIN PANEL HERE IN THE FORUM. JUST SET OMEGATRON USER TO ADMIN ON YOUR SITE