PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Classifieds Support > Classifieds Installation & Upgrades

Classifieds Installation & Upgrades If you're having install or upgrade problems, post here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old July 6th, 2005, 11:32 AM   #1 (permalink)
Registered User
 
Join Date: Nov 2004
Location: Canada
Posts: 16
Send a message via MSN to TcmDeb
Can't access our Admin for the Classifieds

Fressh install of the Classifieds due to a crash , installed can see the site but when I launch the Admin in the Classifieds. It logs me in and then back to the Main classifieds but has logged me out ?

Help ?
http://www.thecomputermechanics.com/...wcat.php?cat=2

Also can't add a ad even into the default category ..
TcmDeb is offline   Reply With Quote
Old July 6th, 2005, 12:49 PM   #2 (permalink)
PhotoPost Developer
Verified Customer
 
Join Date: Jan 2002
Posts: 11,834
What integration are you using? When did you download the Classifieds you installed?
__________________
Please do not PM me for support or sales questions. Thank you for your understanding.
Michael P is offline   Reply With Quote
Old July 7th, 2005, 08:06 AM   #3 (permalink)
Registered User
 
Join Date: Nov 2004
Location: Canada
Posts: 16
Send a message via MSN to TcmDeb
It was the latest build you had posted, I read that whole thread pertaining to that I managed to get it working by re-uploading the config-inc.php and header-inc.php files, running the upgrade script and it then allowed me to log in properly.
TcmDeb is offline   Reply With Quote
Old July 17th, 2005, 04:44 PM   #4 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2005
Posts: 4
I'm using 2.4.1 and doing a new installation with vB3 and having the exact same problem. I've not yet been able to access the classifieds admin, since I'm in this circular login/logout loop.

I went into the classifieds tables and set the cookie domain path to .domain.com and have the same in my forums.

What might this be?

I'm logged in as the admin, and when I get to the clessifieds directory, I'm shown as logged in. When I click the admin link, I'm asked to login again, and at that point I get logged out from the entire board. When I log in again, I go through the cycle again and never get to the classifieds admin panel.
mendo is offline   Reply With Quote
Old July 17th, 2005, 04:49 PM   #5 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
Check your cookie settings and vblicense number. Sounds to me like there not set to match vb3

Your cookie path should be this in both /

Your cookie prefix is in your vb config file and the default is bb

Your cookie domain is usually blank or set to .domain.com and both apps should match

You of course only know your license number (not customer number) its located at the top of the files look at the top of your config file to grab it
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 17th, 2005, 05:35 PM   #6 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2005
Posts: 4
I did pull the license number directly from the vB config file. I'm doing a fresh install to see if that helps.
mendo is offline   Reply With Quote
Old July 17th, 2005, 06:07 PM   #7 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2005
Posts: 4
Fresh install, no change. vB license number verified. Folder permissions verified. Cookie domain in vB verified.

Perchance, does the fact that I'm doing the install using Firefox make a difference? Is there something I'm not seeing or setting in the install process that I'd see in IE?

Also, register_globals for this server is on.

This fix seems to have worked.

Code:
Content visible to verified customers only.

Last edited by mendo; July 17th, 2005 at 07:35 PM.
mendo is offline   Reply With Quote
Old July 17th, 2005, 08:48 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
That would mean to me you did not have the cookie prefix set correctly
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 18th, 2005, 12:16 AM   #9 (permalink)
Junior Member
Verified Customer
 
Join Date: Jul 2005
Posts: 4
Perhaps you can share where exactly in the vB admin panel an admin would see this to know that a value should be placed there.

I'm not seeing it, so I figure if I haven't defined a value and none is displayed to me under the vB cookie settings area, there's no prefix.

It occurs to me that given the frequency with which people are having this same problem, an explanatory paragraph in the installation steps would be a given.
mendo is offline   Reply With Quote
Old July 18th, 2005, 09:04 AM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
In my post above I stated this below which stated exactly where the prefix was found.

Quote:
Your cookie prefix is in your vb config file and the default is bb
In our Photopost documentation cookie settings are thoroughly covered for vb3 users as lots of people make this mistake. Most times alot of issues would be resolved with the use of the search engine. However we know the world is not perfect and yes there are many threads on the same mistakes users make over and over again.

vB3 Integration FAQ
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.

Last edited by Chuck S; July 18th, 2005 at 09:07 AM.
Chuck S is offline   Reply With Quote
Old July 26th, 2005, 08:44 PM   #11 (permalink)
Member
Verified Customer
 
Join Date: Feb 2002
Posts: 181
I have upgraded our installation to v2.41 and I am stuck in a loop unable to login in. All settings remain the same as pre-upgrade. I deleted all my cookies and tried again. Now when I click ont he admin link it asks for a user/pass and I provide that then it shows me logged out.

What should I do, it seems to be acookie issue but why is it happening? All my settings are the same as pre-upgrade.
Andy R is offline   Reply With Quote
Old July 26th, 2005, 08:59 PM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
It should have happened all along

Your cookies are not right I can assume Lets see here

Is your cookie prefix set to bb?

Is your vblicense number entered in the config not customer number?

These are the two most common mistakes
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 26th, 2005, 09:18 PM   #13 (permalink)
Member
Verified Customer
 
Join Date: Feb 2002
Posts: 181
Cookie prefix set to airstreamforums_ for each application.
vB License number confirmed and re-copy & pasted to make sure.
No when I click the admin link (shich shows that at least that page knows I have privileges) I get a login. Then I login successfully (misc.php message) and then I am kicked back out to the classifieds home page again.
Andy R is offline   Reply With Quote
Old July 26th, 2005, 09:25 PM   #14 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
If you click admin and get a login page your cookies or vb license number has to not be synced up. This is a given.

Make sure also that all the files uploaded to the server are new so you might want to try that again
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.

Last edited by Chuck S; July 26th, 2005 at 09:28 PM.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cannot Access Admin Page atlantic2 Photopost Pro Installation & Upgrades 3 October 10th, 2005 08:53 AM
No admin access firstcoastus Photopost Pro Installation & Upgrades 6 August 22nd, 2005 11:28 AM
admin access? kelm Photopost Pro Installation & Upgrades 6 July 8th, 2005 09:16 AM
Can't access PP admin panel Floydman Photopost Pro Installation & Upgrades 2 April 28th, 2005 10:37 PM
Cannot access Admin CP DarknessDivine Installs and Upgrade - vBulletin 3.0.X 3 March 31st, 2005 11:21 AM


All times are GMT -5. The time now is 01:14 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0