 | |  | | | Classifieds Installation & Upgrades If you're having install or upgrade problems, post here. |
June 22nd, 2004, 11:39 PM
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#1 (permalink)
| | Senior Member Verified Customer
Join Date: Mar 2003
Posts: 877
| Where the crap do I go to download 1.8?
I have a license, but can find zero pages that link to where I can download the latest version of classifieds that I am entitled to. I don't have my registration email handy and want to download 1.8. So where do I go? There is no link on the main site. Perhaps this is a link that should be added for those that have already paid and are looking for the link like myself.
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June 23rd, 2004, 06:18 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,683
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No Link? Of course there is. There are three product links
I beleive classifieds page is www.photopost.com/class |
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June 23rd, 2004, 09:23 AM
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#3 (permalink)
| | Senior Member Verified Customer
Join Date: Mar 2003
Posts: 877
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Maybe I'm blind, but I'm looking for the link that takes me to my personal page that has the link to the latest Photopost Classifieds. I don't see it on that page. Did I miss it?
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June 23rd, 2004, 07:07 PM
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#5 (permalink)
| | Senior Member Verified Customer
Join Date: Mar 2003
Posts: 877
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Thanks. I never thought of it being in support. I don't know if that's just me or what. Maybe my brain works differently. I was looking for download or members area right into the top navigation. I didn't need support, I needed to download it.
EDIT: WTF it says: Your members area subscription expired. Please renew if you wish to download updates.
What gives? I just bought classifieds when it was first released, how did it already expire???
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June 23rd, 2004, 07:11 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,683
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Johnny
The link to download it is right in the email you got when your bought it
If you also own photopost make sure your not entering photopost access as if you did not renew that it would be expired.
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June 23rd, 2004, 08:57 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Oct 2002
Posts: 180
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I think the problem is that you can't logout of the "members.pl" area, which causes problems for those with multiple products here.
When I go through all the classifieds pages and finally reach the members area, I'm actually in the area for my photopost download. The ONLY way to get into the classifieds area is through the link in the original email sent when I purchased classifieds.
After a bit of futzing around I've noticed the following...
Photopost Members Area: http://www.photopost.com/members/members.pl
Classifieds Members Area: https://www.photopost.com/members/members.pl
Now maybe someone from here CAN INVESTIGATE THEMSELVES and sort it out as I don't think this is the first time this issue has surfaced?
~Regs.
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June 23rd, 2004, 10:09 PM
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#8 (permalink)
| | Senior Member Verified Customer
Join Date: Mar 2003
Posts: 877
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Well I got it, but I had to go back and find my email. Like Regs suggested, this problem should be fixed. It should be no where near that hard to download the latest version of a photopost product.
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June 24th, 2004, 08:19 AM
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#9 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,834
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I'll talk to Scott and see if there isn't an easier way to link up the members sections.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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June 24th, 2004, 09:10 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,683
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Regs is correct it is a browser issue where users SAVE http login info. Since the domains are the same
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June 24th, 2004, 11:43 AM
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#11 (permalink)
| | Member Verified Customer
Join Date: Oct 2002
Posts: 180
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Actually as I pointed out, all you people need to do is change the link in the classifieds support page from: http://www.photopost.com/members/members.pl
to:
http s://www.photopost.com/members/members.pl
If people don't know that, have both photopost & classifieds logins, and they don't have the original email(s), they are in effect, hooped.
It's simple HTML change.
Cheers,
~Regs.
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