 | |  | | | Classifieds Installation & Upgrades If you're having install or upgrade problems, post here. |
April 30th, 2004, 04:32 PM
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#21 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,069
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Well I suggest you completely delete and reinstall just to make sure
I can not find anything set incorrectly except your data directory permissions which you fixed. This is no doubt a permissions things for ImageMagick although I find no reference for an Error Code: 218
Error creating thumbnail! Error code: 218
Command: "/usr/bin/mogrify" -size 125x94 -quality 70 -geometry 125x94 /var/www/site.com/html/classifieds/data/4/2chuck1-thumb.gif
However as I stated before NO ONE who has brought the product has reported this error
I do notice your server has the php.conf limitbodyrequest bug thing where your document is empty if you upload an image over 512KB other than that your phpinfo looks okay also as nothing jumps out at me.
Make sure to download the latest and do a reinstall and we will go from there. I have tried to replicate this elsewhere besides your site and am unsuccessful.
Last edited by Chuck S; April 30th, 2004 at 08:03 PM.
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April 30th, 2004, 06:56 PM
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#22 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
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Deleted everything - reuploaded all files, reinstalled everything, set all permissions, tried an upload.... same thing. What next? Also, can you edit out my server name from your last post please?
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April 30th, 2004, 06:58 PM
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#23 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
| Quote: |
Originally Posted by omegatron I do notice your server has the php.conf limitbodyrequest bug thing where your document is empty if you upload an image over 512KB other than that your phpinfo looks okay also as nothing jumps out at me. | How do I fix this? Could this be why people are receiving 404 errors when they try and upload a large image in Photopost? This recently started happening when I upgraded to 4.7 from 3.XX.
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April 30th, 2004, 08:08 PM
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#24 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,069
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Please lets not cross post and stay on target here as this is the classifieds support forum
Your photopost thing TURN OFF SPIDER URLS
Chris everything points to an imagemagick problem. Try tunning the command Mogrify is trying to run in command prompt is you have ssh access and see what happens
/usr/bin/mogrify" -size 125x94 -quality 70 -geometry 125x94 /var/www/site.com/html/classifieds/data/4/2chuck1-thumb.gif
I do not know what an ImageMagick error code 218 is. I can find no documentation on the ImageMagick site. Do you have SSH access on your server? You can try installing a NON-ROOT INSTALL of ImageMagick and try to see if that ImageMagick works. I know GD1 works on your server as I tried that.
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May 1st, 2004, 11:16 AM
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#25 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
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I had my host check ImageMagick and they told me it looked to be running fine. They're running ImageMagick-5.4.7-10. Is there another version that would work better?
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May 1st, 2004, 02:54 PM
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#26 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,069
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Chris,
This is why I suggested if you have SSH access to install a non-root install of Imagemagick so you can try out another imagemagick install and see if this happens with that one.
There is no documentation of an error 218 on ImageMagicks site and everything leads to a permissions problem http://www.photopost.com/magicknoroot-php.html
A good test would be for you to install a non-root copy and test upload with a new imagemagick version.
If you switch to GD1 thumbnails are created.
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May 1st, 2004, 07:26 PM
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#27 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
| Quote: |
Originally Posted by omegatron Chris,
This is why I suggested if you have SSH access to install a non-root install of Imagemagick so you can try out another imagemagick install and see if this happens with that one.
There is no documentation of an error 218 on ImageMagicks site and everything leads to a permissions problem http://www.photopost.com/magicknoroot-php.html
A good test would be for you to install a non-root copy and test upload with a new imagemagick version.
If you switch to GD1 thumbnails are created. | I'll see if my host can do this... still not sure why only one of my two PP scripts would be affected by this.
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May 2nd, 2004, 11:44 AM
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#28 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
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I've had my host uninstall and reinstall ImageMagick in the way it is suggested to do so in the PP documentation - now I'm receiving this error when I upload a photo:
Error creating resized original! Error code: 127
Are we getting any closer to this thing working for me?
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May 2nd, 2004, 11:51 AM
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#29 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
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This 127 error code is happening in my live PP gallery now too... can someone please tell WTF is going on? This is the process my host used to install IM: http://www.photopost.com/howtoinstall-php.html
Very frustrated right now. Now the one script that was working fine is not working, just because I'm trying to get this Classifieds script to work.
Here's the error code that shows up on the classifieds upload page with the 127 error:
Warning: unlink() failed (No such file or directory) in /var/www/dsmtuners.com/html/classifieds/image-inc.php on line 285
Last edited by ludachris; May 2nd, 2004 at 11:58 AM.
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May 2nd, 2004, 01:07 PM
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#30 (permalink)
| | Guest |
If you're now getting 127's in both apps, I would double check the path to mogrify with your host.
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May 2nd, 2004, 03:56 PM
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#31 (permalink)
| | Member Verified Customer
Join Date: Feb 2002
Posts: 248
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Host changed the path to mogrify. It's finally working. Thanks guys for the help.
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June 23rd, 2004, 09:08 PM
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#32 (permalink)
| | Registered User Verified Customer
Join Date: May 2004
Posts: 51
| I've got this problem too...
Hi,
I've just bought Classifieds after having Photopost and liking it, and although most things are working fine (thanks) I have to say that my uploaded images are not being resized at all, either. I dropped the max pixels to 50 and still get the images in the size that they are.
Now, i don't know how technically competent ludichris is, but from his posts he sounds better than me, and having tried to follow what was going on in the thread, i have to admit to being a bit confused as to what to do to resolve this problem.
The thumbnails work fine for photopost, but don't resize in classifieds.
For any advice that may be forthcoming, please bare in mind i will hold my hands up and say i'm a bit of a Jordan when it comes to technical stuff.  If spelt out for me, i can follow instructions, if spoken in proper coding language i tend to pout and thrust my silicons forward to deflect attention from my stupidity (which is an ugly sight considering i'm male).
Ta.
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June 25th, 2004, 02:35 PM
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#33 (permalink)
| | Registered User
Join Date: Jun 2004
Posts: 15
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I had this same problem. Using Red Hat 9.1 OS, I had the IM installed from the RH distribution CD during installation. Apparently that version is just old enough to not work with Classifieds and perhaps PP has been around long enough to work with the older IM. (I don't have Photo Post). If you don't have it, try getting the lastest IM.
Jerry
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June 25th, 2004, 04:59 PM
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#34 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,069
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If you read this thread you will see the problem was with the image processor not photopost.
The customers host installed another newer copy of imagemagick and his install worked great
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June 28th, 2004, 09:10 AM
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#35 (permalink)
| | Registered User Verified Customer
Join Date: May 2004
Posts: 51
| so...
ok, just to validate here, photopost works fine, classifieds is problematic.
so, i've just contacted my host, and they're not sure if they will upgrade to a newer version of image magick because of the testing it would take on their custom servers.
If they won't upgrade, is my only option to move to a server which has a newer version of IM? or, does any version of GD make the classifieds work. and therefore if they have this do i simply use this?
cheers
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