how this can be fix.

chess1 · April 26th, 2012, 10:52 PM

when someone posts add this is the bottom available.
Used to have a lot more.
let' s say you could type in color's etc.

Thank You

Chuck S · April 27th, 2012, 08:13 AM

Looks to me like your using the externally provided WYSIWYG editor in basic mode. You can try advanced mode in admin options.

chess1 · April 27th, 2012, 03:25 PM

Thank You for Your response Chuck.
when i choose advanced mode in admin option then there is nothing.?

Chuck S · April 27th, 2012, 04:19 PM

Interesting well that is an external script not part of our actual code. I will see if I find anything but you would need to set it back to basic then.

chess1 · May 2nd, 2012, 10:05 PM

i did thank You

chess1 · May 10th, 2012, 03:39 PM

Any news? Thank You

Chuck S · May 10th, 2012, 03:53 PM

I did not find anything. I actually opened a beta so I will be updating that external script and see what I can find.

WarDog · July 17th, 2012, 11:57 AM

Quote:

Originally Posted by Chuck S

Interesting well that is an external script not part of our actual code. I will see if I find anything but you would need to set it back to basic then.

Advanced editor works fine if you're using IE, but if you're using FF everything is shifted to the far right and the advance editor does not display.

Any updates or help on this issue?

Chuck S · July 17th, 2012, 12:46 PM

Hello

I am using a clean test install of Classifieds 5.1 below and I seem to have no display issues with that editor in IE, Mozilla, Opera, Safari or Chrome.

flowers - PhotoPost Classifieds

Your welcome to see for yourself and if your not using 5.1 try upgrading.

WarDog · July 17th, 2012, 01:28 PM

Quote:

Originally Posted by Chuck S

Hello

I am using a clean test install of Classifieds 5.1 below and I seem to have no display issues with that editor in IE, Mozilla, Opera, Safari or Chrome.

flowers - PhotoPost Classifieds

Your welcome to see for yourself and if your not using 5.1 try upgrading.

I use Firefox browser, have you tried that? I am using 5.1 and the advance editor use to work for me using FF in the 4.x versions of Classifieds. Since upgrading to 5.1 it no longer displays when using the FF browser.

Chuck S · July 17th, 2012, 01:51 PM

Mozilla is Firefox. For the record I use it almost exclusively except for when checking browser compatibility with features. I am using 14.0.1 which is the most up to date firefox and I see the advanced editor without issue at the site I linked. what do you see?

WarDog · July 17th, 2012, 02:10 PM

I am using the same version of FF as you. I can view your site fine.

My problem is I cannot see the editor box when creating an ad on my website while using FF or the latest version of chrome. I can see it and create an ad if I'm using IE.

See attach pic, this is what I see when in advance editor mode. The bottom half I cut out of the pic because it is below where the editor box should be.

Chuck S · July 17th, 2012, 02:40 PM

Hmm interesting you have tried redownloading classifieds and ensured you have uploaded all the files. For example in 5.1 a newer version of TinyMCE was included and that is what is use on your site.

That is an externally installed program with an on off switch. We do not guarantee that programs reliability in all setups.

WarDog · July 17th, 2012, 02:42 PM

I will re-download it again and upload the files once more.

Chuck S · July 17th, 2012, 02:52 PM

Yeah I really do not know what else to suggest since I do not write that software or provide support for it. My knowledge of its issues is extremely limited.

WarDog · July 17th, 2012, 03:15 PM

I re-uploaded files and it is still the same.

It makes no since why the advance editor will display using IE browser and nothing using firefox and chrome browsers.

If the basic editor will show using FF and chrome browsers then the advance editor should also.

You can see in attach pic that the advance editor displays perfectly while using the IE browser.

WarDog · July 17th, 2012, 03:20 PM

Quote:

Originally Posted by Chuck S

Yeah I really do not know what else to suggest since I do not write that software or provide support for it. My knowledge of its issues is extremely limited.

Then why does your company use an external software if you nothing about it or can help people? I paid good money for your software to get the full benefit out of it including the advance editor.

Chuck S · July 17th, 2012, 04:39 PM

WarDog

Any external software we provide has an on off switch just like the flash uploader. It does not mean we provide support for that external product. That is why there is a switch in the first place.

You really have no provided me with a site to look out so what I can say here is limited. Here is a completely different site running vb4 and the editor shows there as well

Message - Reeftalk Classifieds

I have yet to see a non functional site. You could have a java conflict maybe I do not know. You could have an issue where your files really really have not been updated. I know the older version of TinyMCE had issues with newer browsers which is why I updated Tinymce to begin with but thats all I can do with that software.

WarDog · July 17th, 2012, 05:10 PM

I just sent you login info to my site via your contact us form.

Chuck S · July 17th, 2012, 07:10 PM

Okay and how do you see the editor in the other site I linked you.