Can't see images - Page 2

Chuck S · January 3rd, 2012, 07:48 PM

Looks like you have ran maybe some upgrades multiple times try uploading phrases.php to the server and run it and import all your phrases again.

Let me know what your host says as no image upload is possible it is like the file is being dropped and instead like I said the image name being split between all the image prompts.

Now one think to check does the uploads directory exist for users uploading?

example the user you gave me should have an uploads directory of

http://www.motorcyclephilippines.com...ploads/157309/

does that exist?

BoyG · January 3rd, 2012, 11:26 PM

nope the directory in "uploads" does not exist.

Chuck S · January 4th, 2012, 08:35 AM

Then that is the heart of your issue and you would need to get your host to answer why there server is not operating properly.

You can send us ftp info to do some testing.

BoyG · January 4th, 2012, 06:51 PM

here is a message from the host.

Quote:

There's something unusual about the software. Look at the logs below. I'm trying to upload a jpeg file called slider4.jpg but the software is somehow splitting the file name into letters and then it tries to upload it, which obviously fails. The file letters are somewhat randomized. See below. Can the developers tell us what's going on? Another attempt would be to upgrade to php 5.3 to see if the issue goes away. Thoughts?

[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:08 2012] [error] [client 76.89.183.16] PHP Warning: File upload error - unable to create a temporary file in Unknown on line 0, referer: Login - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:10 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/s, referer: Message - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:10 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/l, referer: Message - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:10 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/i, referer: Message - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:10 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/d, referer: Message - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:10 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/r, referer: Message - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:10 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/e, referer: Message - Motorcycle Philippines Classifieds
[Thu Jan 05 03:37:11 2012] [error] [client 76.89.183.16] File does not exist: /home/motor/public_html/classifieds/data/3/thumbs/j, referer: Message - Motorcycle Philippines Classifieds

Chuck S · January 4th, 2012, 08:15 PM

The error is not with the software

I suggested you give us ftp to look at your site but if your users upload directory is not being created then there is no way for the file to actually be uploaded so the issue is that.

BoyG · January 4th, 2012, 08:40 PM

ok will do

BoyG · January 4th, 2012, 08:41 PM

details sent.

Chuck S · January 4th, 2012, 09:16 PM

Your site will not create the users uploads directory

It could be the server setup what is that cloudflare thing?

Your program explicitly on upload will check to ensure a users uploads directory exists and if it does not it will create it so the user can upload an image

Your uploads directories are not being created thus no image can be uploaded. what is happening is the server is freaking out returning simply the filename and that is being split between the image prompts incorrectly as an imagename

I would suspect here that as soon as you solve your server error as to my the users uploads directories are not being created your site will be fine. This is totally an issue with the server your on and I see nothing wrong with your settings.

BoyG · January 4th, 2012, 09:21 PM

aren't the users uploads directory used only for bulk uploads? i checked my old install and found that it also didn't have any user directories in the uploads directory. i've disabled bulk uploads on the site so there was really no need for them.

the images are most of the time uploaded in the data directory, they're placed in one of those numerical folders.

Chuck S · January 4th, 2012, 10:32 PM

No not at all it is used all the time when uploading an image

when a user goes to upload an image the script checks to make sure the uploads directory exists and if not creates it.

when you upload an image it is uploaded to the users upload directory and then the script processes it and dumps the final images into the data folder.

Here in lies your issue your server is not creating the uploads directories for the users.

There may be other issues but it is all related to your server not our software which is why I have stated to get your host involved only they would be able to diagnose why there server is not working correctly. The image is not being uploaded to the server.

I would suspect you do not upload to your forum much either. I tried doing a post on your forum and tried attaching a file. Upload of that file failed as well on the forum side so definately all your issues are related to your server environment.

BoyG · January 4th, 2012, 10:34 PM

ok. will inform them of your reply.

Chuck S · January 4th, 2012, 10:36 PM

Yes have them test and confirm what I am saying as you have two separate pieces of software installed by different companies and neither can upload an image so kind of proves the problem is there server.

BoyG · January 4th, 2012, 10:40 PM

make it three, even wordpress can't upload, im guessing it's a php thing.

BoyG · January 4th, 2012, 10:41 PM

would it have something to do with the upgrade to php? i'll have to ask them that.

BoyG · January 5th, 2012, 12:57 AM

the hosts wanted to pass along this question.
Can you please relay this question: what is the server error being referred to?

Chuck S · January 5th, 2012, 07:50 AM

They have the server error logs and are the server guys not us. The error you have posted here says very simply that the file can not be uploaded.

No problem on there server can upload a file so its sever related not a problem with our program as I have said from the beginning here. There is little I can tell you as I am not a server guy. They would need to fix there server and verify its fixed otherwise you would need to find a web host that knows what they are doing and move your site to them.

BoyG · January 5th, 2012, 07:53 AM

hey Chuck thanks for all the help.
I trust these guys they know what they're doing. It was really just a matter of things piling up one after another and us putting out fires left and right. The photopost problem came from left field and was caused by a php upgrade gone bad i guess.

Everything seems to be working now.

One more question. during all the problems the avatars of some of the categories were removed and replaced by images they uploaded last, i guess that wasn't supposed to happen since the avatar url's are hard coded on the category description page.

Chuck S · January 5th, 2012, 08:02 AM

I would think not.

BoyG · January 5th, 2012, 08:03 AM

ok, will just have to rebuild manually.,

thanks for all the help!

Chuck S · January 5th, 2012, 08:04 AM

Your welcome