Image Upload Issues:

doc1975 · September 17th, 2008, 09:17 AM

This issue is also occurring with my review script as well.

Upload Product Options has the 'Maximum PHP file upload size?' option set at 2048. If I upload pix larger than this, it does not display the thumbnail, supersize image link is not displaying correctly either. Is there a means of correcting this, or possibly disabling anyone from uploading an image that is larger than allowed. As it stands it will still upload, just with these errors, just wont display properly. The pictures themselves are physically uploaded and located on the server after uploading.

Joey

Chuck S · September 17th, 2008, 06:14 PM

do you have any images that size you can send me to test with?

I dont have access to any images that size actually they should not be allowed to upload images past that setting

doc1975 · September 18th, 2008, 12:49 AM

Well, it tested again via the review side and as stated, upload is set to a max of 2048... i tested uploading a .jpg of 2.5mb's and it allowed it to upload but again, displaying with errors..., no thumbnail or anything, and the actual picture is now on the server as well... here's the pic i used to upload.

You can use the following temp account:

ReptileJunction.Com Reviews

test01
12345

Code:

Content visible to verified customers only.

Chuck S · September 18th, 2008, 05:55 AM

I just did a test in both classifieds and reviewpost on my site and I get the correct message

Code:

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This is exactly what I was getting at before and is the intended action. I would be interested in how it would be getting past this code which is very explicit. Feel free to supply us with admin login ftp login and url if you wish us to take a look. You are using all current and default files correct?

Code:

Content visible to verified customers only.

doc1975 · September 18th, 2008, 07:30 AM

i've emailed support with the requested info. Unfortunately no, im not running the most current versions for any of the scripts other than reviews as I just purchased it within the last two weeks... haven't felt real confident in upgrading abilities shall we say...

Chuck S · September 18th, 2008, 06:06 PM

Got ya well shall see if I see anything but I run unaltered versions of the scripts and i get the message posted which should be the correct action we want.

doc1975 · September 18th, 2008, 08:05 PM

I haven't made any customizations to the review script as of yet... execpt for adding ads on the sidepal1 and the intro on the index page.

doc1975 · September 18th, 2008, 08:07 PM

did you by chance get a chance to upload a product on my site with the picture and test it out?

Chuck S · September 19th, 2008, 09:30 AM

I beleive I responded to that email asking for an admin login as you only supplied ftp login and did not get a response yet.

doc1975 · September 19th, 2008, 09:39 AM

Sorry, when I first saw the email I assumed it was just an auto response to my initial email and hadn't read it. I have replied and provide the information you requested.

Chuck S · September 19th, 2008, 09:43 AM

well it has not reached us yet but we will check.

doc1975 · September 19th, 2008, 10:17 AM

I have since resent the reply, hopefully one of them will reach you soon enough. Thanks chuck.

Chuck S · September 19th, 2008, 10:50 AM

Interesting it appears to me your PHP is going whacky over the large upload because your limit on PHP is only 2mb so your server drops the file. Reviewpost is not limited on whether it has an image or not. Photopost would just not upload anything since its centered around an image

Can you up your PHP max uploaded filesize on the server and we can see what happens?

doc1975 · September 19th, 2008, 11:11 AM

I believe the file i need access to in order to increase the php size is located in my 'confg' folder on the vps. Unfortunately I can not access that folder, and may need to submit a support ticket for this...

Chuck S · September 19th, 2008, 10:25 PM

Got ya I think that is the issue is php is dropping the file on the server and thus there is nothing to process and things are freaking a little

doc1975 · September 23rd, 2008, 10:31 AM

Wow, so I've come to the unfortunate decision that I need to find another host for my server. Granted I have a limitted support VPS server, I still expect answers to my most basic questions. They wont even answer a question as simple as why i'm unable to access a particular root folder, or where specifically to go to change the php upload limit. Insisted that I must purchase a support ticket at $75... ludicrous. So, at this time I have not yet been able to make that adjustment...

Chuck S · September 23rd, 2008, 05:54 PM

Wow thats insane indeed.