I switched hosts and now I can't upload photos.

ckrismoney · February 6th, 2008, 05:51 PM

The company said to post the problem here and they will do what you say.

This is the error I get:
Warning: move_uploaded_file(/home/caklassi/public_html/data/51/0_1957389_1.jpg) [function.move-uploaded-file]: failed to open stream: Permission denied in /home/caklassi/public_html/image-inc.php on line 63

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpnFPxvA' to '/home/caklassi/public_html/data/51/0_1957389_1.jpg' in /home/caklassi/public_html/image-inc.php on line 63

Please help.

Chuck S · February 6th, 2008, 06:21 PM

Looks like you updated your paths good job however based on the error you have not set permissions on your uploads and data directories at every level to 777. If you ftp in and do this you should be ifne.

ckrismoney · February 6th, 2008, 08:48 PM

I told my host what you said and after working on it this is there response:

Tell him we changed them to 777 and we got diffrent errors

Warning: copy(/home/caklassi/public_html/data/51/large/0_1957389_1.jpg) [function.copy]: failed to open stream: Permission denied in /home/caklassi/public_html/image-inc.php on line 343 Warning: getimagesize(/home/caklassi/public_html/data/51/large/0_1957389_1.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/caklassi/public_html/image-inc.php on line 110 Warning: unlink(/home/caklassi/public_html/data/51/large/0_1957389_1.jpg) [function.unlink]: No such file or directory in /home/caklassi/public_html/image-inc.php on line 122 So we changed them

755 and we are getting the same errors before. Warning: move_uploaded_file(/home/caklassi/public_html/data/51/0_1957389_12.jpg) [function.move-uploaded-file]: failed to open stream: Permission denied in /home/caklassi/public_html/image-inc.php on line 63 Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpCWGBy5' to '/home/caklassi/public_html/data/51/0_1957389_12.jpg' in /home/caklassi/public_html/image-inc.php on line 63

Chuck S · February 6th, 2008, 08:51 PM

They did a recursive change on uploads and data?

Your error is different than before.

Is safe mode on on the server? It needs to be off.

ckrismoney · February 7th, 2008, 01:40 PM

We turned safe mode off now it says this.

Warning: copy(/home/caklassi/public_html/data/51/large/0_dmd_ring1.jpg) [function.copy]: failed to open stream: Permission denied in /home/caklassi/public_html/image-inc.php on line 343

Warning: getimagesize(/home/caklassi/public_html/data/51/large/0_dmd_ring1.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/caklassi/public_html/image-inc.php on line 110

Warning: unlink(/home/caklassi/public_html/data/51/large/0_dmd_ring1.jpg) [function.unlink]: No such file or directory in /home/caklassi/public_html/image-inc.php on line 122

What can we do I'm going crazy my users can't upload pics.

Chuck S · February 7th, 2008, 01:44 PM

In my last reply I asked if they recursively changed permissions. You must have permissions on the data directory at every level meaning the data directory every numericdirectory beneath data as well as the large and thumbs directories under the numeric directories to 777

ckrismoney · February 7th, 2008, 09:39 PM

Hi Chuck

Name is Patrick with HostDogs. I changed all the folders under the data folder including data and uploads to 777 I received the following errors.

Warning: copy(/home/caklassi/public_html/data/51/large/0_1957389_1.jpg) [function.copy]: failed to open stream: Permission denied in /home/caklassi/public_html/image-inc.php on line 343

Warning: getimagesize(/home/caklassi/public_html/data/51/large/0_1957389_1.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/caklassi/public_html/image-inc.php on line 110

Warning: unlink(/home/caklassi/public_html/data/51/large/0_1957389_1.jpg) [function.unlink]: No such file or directory in /home/caklassi/public_html/image-inc.php on line 122

Changed to 755 and received these errors

Warning: move_uploaded_file(/home/caklassi/public_html/data/51/0_1957389_12.jpg) [function.move-uploaded-file]: failed to open stream: Permission denied in /home/caklassi/public_html/image-inc.php on line 63

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/tmp/phpCWGBy5' to '/home/caklassi/public_html/data/51/0_1957389_12.jpg' in /home/caklassi/public_html/image-inc.php on line 63

Safe mode is off.

He is using GD2 for the image library. I have ask the server techs to install imagemagick

When I changed the permissions I changed every folder and file under the data and upload folders including data and uploads.

Please advise

Thanks

Patrick

Chuck S · February 8th, 2008, 06:41 AM

This all seemed centered around one file. Delete all directories under uploads directory and make sure uploads is 777 as well. Now after your uploads is clear try uploading a photo and see if uploads work. If this continues to be an issue you will need to send ftp info and url and admin login to support at photopost dot com.

ckrismoney · February 10th, 2008, 05:39 PM

What exactly is my ftp info?

Chuck S · February 10th, 2008, 05:47 PM

That means file transfer protocol. If you look at your hosting information they will list there your ftp info. It is the info you use to connect to your site with an ftp client to upload files.

ckrismoney · February 11th, 2008, 03:40 PM

I pm'd you the ftp info and admin login what's next?

Chuck S · February 11th, 2008, 03:55 PM

I responded to your PM the other day.

Chuck S · February 11th, 2008, 04:08 PM

What I stated is your permissions where not set to 777 as we noted earlier in this thread. Every single thumbs and large directory under your data directories where only 755. You can try uploading now

http://caklassifieds.com/showproduct.php?product=3383

ckrismoney · February 12th, 2008, 01:55 PM

Now, some pics upload some don't.

Some thumbs show some don't.

I can't move ads to the right section anymore also.

People place ads in the wrong section sometimes and now the ads are stuck there.

I don't know what's wrong.

I have 18.00 in my paypal can I please pay one of your techs the $18 to fix the problem.

My users are not posting often anymore soon I will loose all the users I worked so hard to get for the last 8 months.

I promise I can pay more later.

Help Please!

Chuck S · February 12th, 2008, 03:36 PM

As stated you need to set every last data directory at every level to 777. I clearly showed what your issue was so once you ftp to your server and correct the permissions so that every data directory and every thumbs and large directory under them are 777 you will be fine. We are not permitted to perform installations for people thats why the company has an install service.

ckrismoney · February 12th, 2008, 03:55 PM

Do I have to ftp to the server?

I just log in to my cpanel and change permissions.

And if I must ftp than what do I ftp.

The files are already on the server.

Oh man, I just found that my uploads folder is empty.

Sould it be empty?

Chuck S · February 12th, 2008, 04:32 PM

It would be empty if no one has uploaded.

As far as changing permissions you can use cpanel sure but same thing you must change permissions on all the data directories at every level.