Pictures not showing up?
 

Once in a while a user will post an ad, and the pictures do not show up as seen here:

Attachment 2456

Any idea why this happens and how to rectify?

Did you try checking the path to the images to diagnose the possible problem?

Yes and they usually show up as a the path followed by a single letter as is the case with the example seen below:

http://mysite.com/data/27/thumbs/P
http://mysite.com/data/27/thumbs/i
http://mysite.com/data/27/thumbs/c
http://mysite.com/data/27/thumbs/t
http://mysite.com/data/27/thumbs/u
http://mysite.com/data/27/thumbs/r

I have this issue too. Fortunately it doesn't happen too often and it might be something that the user is doing wrong?

Tech support? Anyone?

I also have same problem

I would suggest you ensure your data directories at every level are set to 777. Is safe mode off on your server?

I can not replicate this issue. what image processor are you using?

Safe mode is off and all data directories are 777.

As I said, it's really rare on my system and I'm wondering what happens if a user tries to upload a photo file name that is already in use? The file names appear to be named the same as the user's original photo file name.

The files are definately renamed. I think the issue maybe one that a user uploads a file larger than PHP and maybe PHP is flipping out. Have you tested this? I can not replicate the issue so just throwing out ideas here. The only time I have seen something like this is when permissions are not set correctly

One of these just came in at Tue January 23, 2007 2:08pm :

http://www.enginads.com/classifieds/...hp?product=719

Have you tried increasing php memory to test my theory of it being a php issue?

There is not much to work with here on your report which makes it near impossible to try and replicate something. If someone is trying a file upload and something bombs along the way resulting in the upload being destroyed so I think PHP is spazzing.

In your pp-inc.php below the error_reporting line at the top of the file add this and lets see if giving PHP more memory makes your random non trackable issue go away

ini_set("memory_limit", "40M");

I was all set to do this and then I noticed the quotes in the line above. " " " '
Is that last one (') correct?

Please confirm and then I will implement it.

Also, please note that I have only seen this photo problem two or three times in over 700 ads. It's not a big problem for me, but I am willing to help chase it down so that everyone can benefit. It could be as silly as a Macintosh user using the ads.

Issue solved!

From the end user:

"Thank you, I realized after the ad went in that I took the picture in an 8 meg format. I will retake and resend a lower meg format today some time. Thank you."

Yep PHP issue and crapping out just what I figured. Yes the line above you can add and yes it is a double quote on end not single.