Repeated Emails

[iguanairs]

I am running photopost classifieds 5.1 and a member contacted me letting me know (in a less than happy manner) that she received over 20 emails this morning telling her that her ad was expiring. She has 1 ad running. I know there is a newer version out there now but upgrading to see if that fixes it is not an option at this time with what is on my plate. What could be causing this? Can I simply disable the emails all together? My classifieds are integrated with vbulletin.

[Chuck S]

My suggestion is to upgrade because I am not aware of any issues in that regard and I know for a fact if your cron task files are correctly updated there is no issue.

The cron task only sends one email per day when an ad is going to expire that is an absolute here looking right at the cron or sendnotice files whichever is correct for your situation

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[iguanairs]

Are you aware of this issue existing in 5.1? lol Where is this cron at so I can disable it entirely? They don't need the notifications at all or is it possible just to upgrade the cron. My classifieds aren't a quick and easy upgrade like most. I would just assume disable it entirely because I cant upgrade right now, as I stated in the first post. It simply isn't feasible.

[Chuck S]

This was a 4.0-4.1 issue from my recollection.

Well without running your cron task your ads never expire or auctions never end. That in itself if you disable it would create a huge issue if you ask me but thats up to you.

You can turn off the cron in admin if you are using the footer cron task. If your using the server cron task that is something you setup in your server cron task list and you need to remove at server level there is no program switch for that.

The proper action here is to upgrade. I can only give you answers based on a support perspective.

You could theoretically download the latest code and replace your cron.php and sendnotice.php files. They are self contained files so updating just those two should be fine.

The problem with most people when they say they upgrade is piece meal things. Meaning you can say your using 5.1 but theoretically if you did not start with a base 5.1 core and say upgraded you could still be running 4 series cron scripts if you forgot to replace those files.

Another aspect to consider here is were all required upgrades done. There is a field in your cp_stats table called lastupdate and there should be an entry in that table that has a unix timestamp of when the last time the cron task was ran.

I would suspect if those files where current you would not have any issues.

[iguanairs]

Sorry for taking so long to respond, this time of year is busy for me. I will give the updated files a try over the next week or 2. Upgrading at this point in time isn't an option but may be feasible in a month or so. Thanks for the help Chuck.

[Chuck S]

Yeah not a problem. I have the classifieds setup in many places and can definately tell you I get one email once a day for each ad that is going to expire within 3 days of the date.

I recently had a test ad on my test site at omegatron.net come up for expiration within the last week and got those cron task emails one a day for 3 days before such time it auto expired.

Either has to do with older files or code alterations one of the two.