strange error

[jjj0923]

I believe this is the cause of my problem (mention above) because your step 2 process never gets to:

if ( $step == "2" ) {
ini_set("max_execution_time", 0);

$skip_exheader = "yes";
require "pp-inc.php";

print "{$output}Preparing to move files...<p>";


and it seems as though a lot of people have problem with this function since there are a lot for threads on forum referencing problems with that function.

my guess is that your newer code is looking for something a little different in the names since it can't seems to find it's way to the classifieds/forums directory to find the php code that contains that function

[Chuck S]

There is no problem with the actual upgrade that I am aware of I have personally done many upgrades for all our products which use the same upgrade to move files.

Like I said feel free to send site data to us through the contact us link if you want us to take a look.

The point is with no site data and you just saying it doesnt work does not give us any information to work with here.

[jjj0923]

well - what I do know for a fact is that your upgrade program is never getting to step two on the 242 upgrade because I put an echo statement in the code and my statement is never getting executed.

the code is dieing because of the fatal error and stop running.


$datadir = $Globals['datafull'];

echo $datadir." ------<BR>";

[jjj0923]

Originally Posted by Chuck S

There is no problem with the actual upgrade that I am aware of I have personally done many upgrades for all our products which use the same upgrade to move files.

Like I said feel free to send site data to us through the contact us link if you want us to take a look.

The point is with no site data and you just saying it doesnt work does not give us any information to work with here.

I agree there's no intrinsic problem with the upgrade and I'm sure it work fine if it could actually execute but the fatal error I'm getting is truncating it's execution.

[jjj0923]

so... I put this code in upgrade.php

echo "before call to php-inc.php<BR>";

require "pp-inc.php";

echo "after call to php-inc.php<BR>";


and he is what I see on the screen when I click on the datadir conversion:

before call to php-inc.php

and that's all she wrote folks!

[Chuck S]

Listen I have no problem trying to assist but you need to provide the proper info asked for. Just coming here saying you have a problem and then not providing any information asked for so that we can provide you product support and try to resolve the issue gets no one anywhere. Please send the information I have asked for through the contact us link.

I have checked our helpdesk all day and have seen no emails from you on this issue.

[jjj0923]

I sent the link but the admin console won't even display

[jjj0923]

by the way: in your installation documents you say this:

$cookie_domain has been added for website cookies. I highly recommend setting this to ".youdomain.com" where yourdomain is the name of your domain. This will enable cookies to be read across your website regardless of the URL (i.e. galley.website.com and forums.website.com). If you are using a forum integration you must have this set in both your forums and photopost.
$vblicense is for vB3 users and is required to encrypt your passwords. Without it you will not be able to login to VB3.

I do not see that variable anywhere in the config files or the settings table.

???

[Chuck S]

Just an FYI I will have customer service contact you as your trying to upgrade a site which has not had access to download updates in 5 years. You seem to be using your classifieds download from license 30862 to do this which is not legit.

I can get you operational but you will need to renew access for license 22990

You can upgrade multiple sites just because you have members access for one license and own two. That would be a violation of your licensing agreement.

[jjj0923]

no problem but I can;'t even find that license. I have no less than 6 user ids and passwords for licenses purchased ove rthe many years I've been using your products on my sites.

can you let me know what email address is associated with that license so I can do what's necessary to get things done?

I can only find login details for "

14676
23068
25885
30861
30862 and 30863

[jjj0923]

OK - I managed to find it after typing in about a dozen emails address I have and the purchase is complete.

I need a recap of why the error was being generated after this is complete.

thanks

[Chuck S]

I just went in and ran the upgrades. Probally an issue with phrases not found but without server errors etc hard for me to say with the limited access I had.

[jjj0923]

the upgrade does not appear to have worked properly because none of the images are displaying.

???

[Chuck S]

well if you left old tables where you ran step 3 more than once on that one upgrade I can see that happening.

since I can not see your site I cant say but thats what I would suspect

[jjj0923]

looks like the software is generating the id twice in front of the image that is actually on disk:

program is referencing link to (for example) : http://www.sailnet.com/classifieds/d...ristar27aa.jpg

but actual image in system is: http://www.sailnet.com/classifieds/d...ristar27aa.jpg

[jjj0923]

so - should I restore old database and restore old data and then copy over the new code.

and if so - then I suspect I would be back in the exact same situation I was in when this whole mess started and the system was throwing errors and would not run the conversion ...that is until you got on and did something and the errors stopped and the conversion ran.

hmmm....

what should I do?

[Chuck S]

the script is not doing that thats what you have in the products table.

Yes you ran step 3 more than once on that one upgrade and you can not do that as that step converts the file format

Try restoring the products table and we can go from there let me know when you do that

[jjj0923]

I do not know to restore just one table from a sql database dump file...

jeff

[Chuck S]

ok then restore the whole database and let me know

[jjj0923]

I'm restore the db to a temp db and dumped the table, but phpmyadmin is not being cooperative re-importing the data.