Errors in Auction Email Notification

[allcompu]

I am testing the auction feature using various vBulletin registered members to bid and am encountering two errors in the email notifications.

1. The current and correct high bidder as shown in showproduct is receiving an email informing him that he has been outbid. The previous high bidder is not receiving any notification.

2. The link to the product ad is not parsed.

What must I do to correct these two problems?

[Chuck S]

Let me do some testing and let you know. First off what version of the software are you using?

[allcompu]

Originally Posted by Chuck S

Let me do some testing and let you know. First off what version of the software are you using?

PhotoPost Classifieds 3.13 vB3 Enhanced downloaded and installed on 10-05-2009. The downloaded zip reads 3.21 but 3.13 is what displays.

[Chuck S]

Can you tell me what is not parsed? Do you have a copy of the email the user gets?

I see nothing that should not be getting parsed. We do the necessary replacements.


This line in bids.php shoud read as such $highbidder NOT $User['userid']

Content visible to verified customers only.

[allcompu]

Originally Posted by Chuck S

Can you tell me what is not parsed? Do you have a copy of the email the user gets?

I see nothing that should not be getting parsed. We do the necessary replacements.


This line in bids.php shoud read as such $highbidder NOT $User['userid']

Content visible to verified customers only.

I have made the code change and the email now informs the outbid member. The link to the ad, however, still is not parsed. I have saved the email and put in in a zip file for uploading. This is how it reads:

Vince Vinyl,

You have been outbid on the product: Gerber Envision 375 Plotter



Link to ad: http://www.signs101.com/pp-classifieds/showproduct.php?product=8



The Signs 101 Team
http://www.signs101.com

I don't think it is anything wrong with our setup because other emails with links are parsing okay.

[Chuck S]

well there is absolutely nothing wrong with that email it is formatted fine. all the proper variables are there.

[allcompu]

Then what could cause it? The email sent when an ad is approved or rejected parses just fine. But the outbid notice and the admin notification when a new ad is uploaded do not parse.

[Chuck S]

I am not sure what you mean here. Parses?

Parses means that any variables contained in that email get replaced. For example the title is displayed if it was not parsed you would see ^gettitle not the actual title.

[allcompu]

What I meant, and perhaps I am using the term incorrectly, is that the hyperlink for the email address contained it is delivered as a clickable link. In the emails I have been reporting about, the email link is plain text.

[Chuck S]

Thats something I beleive an email program does with an email it recognizes a link.

Bid Dude,

You have been outbid on the product: test bidding email

Link to ad: test bidding email - PhotoPost Classifieds

The Omegatron.net Team
Omegateron Classifieds

The link I recieve is clickable for me in my email have you tried yourself on your site? It may be the guys email program.

I have tested using html and regular email sent from the program.

[allcompu]

I am the guy who is experiencing the problem. If you look at post #5, I am showing exactly what I see in my Mozilla Thunderbird email client. The copy following "Link to ad:" is not coming through as a hyperlink. It is just plain text. It should be a clickable link to the product ad should it not?

My Thunderbird email client is working fine and this is the only email I can ever recall receiving where a URL has not been parsed into a clickable link. Did you open the actual email I uploaded in the zip file?

[Chuck S]

Well I use Mozilla Thunderbird and the email I am showing you is what I get using either basic email or html email. I tested both.

Whether or not links are clickable in an email I beleive is up to the email programs settings. All we do is send an email.

There is no magic we do in the actual program. The contents of what we send is what you get and what I got. There is nothing special I can say about the phrase that says this is a link.

[Chuck S]

My suggestion would be maybe download the build and try uploading pp-inc.php thats the one that handles emails.

[allcompu]

I uploaded pp-inc with no change.

I'm not going to put in any more time on this one but will add to my comments that I forwarded the email with the unparsed text in it to myself and the result comes through parsed correctly ready to click. I'll let you know if it ever starts working correctly.

Thanks for your help.

[Chuck S]

Yeah dont know what to tell you there the email itself is displayed correctly. Your issue is the actual link

Now make sure test some other email things out notifications category subscriptions do you get links?

[allcompu]

I don't have subscriptions turned on because we have vBulletin subscriptions that include classified advertising as a benefit. I can tell you that the notification sent out on placement of an ad to me as admin is linked properly but the notification sent out to the advertiser when I approve the ad in the moderation queue does not have the text linked.

[Chuck S]

I was referring to category subscriptions not SUBSCRIPTION. You view a category in classifieds and say hit subscribe to category. Plus if you have admin notifications set to on what emails do you get like when someone uploads and ad etc those should have links in them.

[allcompu]

Nope ... upload and reply to an ad notifications are not links. Looks like the only linked urls in emails coming out are when I approve an upload.

By process of elimination, most but not all emails from pp-classifieds are failing to create links. All emails coming out of Reviewpost on the same server and domain are displaying links properly.

So it's either a setting in pp-classified, boogered code or a bad installation. The guy I had install it for me used the PhotoPost MySql database instead of the vBulletin database. Could that have any effect? Also, your instructions for the permissions are different for Classifieds vs. Reviewpost. Not sure if that could have any effect.

[Chuck S]

The send_ppemail functions are the same in reviewpost and classifieds. That is a fact. So I would suspect something is not right in denmark there. Maybe your guy did not install something correctly because as noted I am using a default install and things work. What are the specific email settings in admin options? They should mimic what you see in reviewpost

you can send us a url and admin login

[allcompu]

Is your email the same as before? I have just sent the info to it.