Forgot Password Error

concreteweb · April 8th, 2009, 04:45 PM

Hi Chuck,

Running 3.1. Two versions: 4/5/9 and 3/23/9 build: On both I get:

-----------------
Script call malformed. Some actions require you to be logged in. Please verify you are logged in and try the link again. If you continue to have problems please notify your Administrator.
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The 4/5/9 site is a new install - then imported the older site's db information. (categories and such.)

Am I missing something super simple?

Chuck S · April 8th, 2009, 06:57 PM

well you cant install and them import old data might not work.

script malformed issue might be nice to give us some more information here and where this is installed at.

I have shown my test site all along and see no issues.

concreteweb · April 10th, 2009, 11:33 AM

Quote:

Originally Posted by Chuck S

well you cant install and them import old data might not work.

script malformed issue might be nice to give us some more information here and where this is installed at.

I have shown my test site all along and see no issues.

Hi Chuck,

I think I'll open a trouble ticket. I just did a brand new install using the new 4/9/9 2:54 build. Getting the same error.

Chuck S · April 10th, 2009, 11:52 AM

I made a slight change to member.php redownload the build upload that file and test

concreteweb · April 10th, 2009, 12:00 PM

Quote:

Originally Posted by Chuck S

I made a slight change to member.php redownload the build upload that file and test

Thanks so much! The new member.php cleared this up on both builds.

I'm a big fan of yours!

Chuck S · April 10th, 2009, 04:14 PM

Glad to assist have a happy easter.

concreteweb · April 15th, 2009, 02:06 PM

Quote:

Originally Posted by Chuck S

Glad to assist have a happy easter.

I may have spoken too soon?

This just started happening...with no changes on our end: (when clicking forgot password - this is the email mysql error):

An error was encountered during execution of the query: INSERT INTO cp_messages (msgid,userid,datestamp,message,type,product) values(NULL, 35, 1239822209, 'You just requested that your password be reset at xxxx.com. In order to do so, you must click on the link below or copy it into your web browser: http://www.xxxx.com/member.php?ppact...key=1237317241 Thanks! The xxxxx.com Team http://www.xxxxxxxxxxx.com', 'm', ) The query returned with an errorcode of: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 1 If you need assistence or feel this is a 'bug'; please report it to our support forums at: Photopost Pro Bug Reports - PhotoPost Community To turn off these emails, set $debug=0 in your config-inc.php file.

concreteweb · April 15th, 2009, 02:47 PM

And another result from this error: It appears that if you had several accounts using the same email address and you request your password, it effects all the associated accounts and you can no longer log in with any of the accounts.

Chuck S · April 15th, 2009, 07:04 PM

Actually if you have multiple users with the same email an email should be send to each user to reset there password.

Now as far as the messaging error. You can turn that off but I am more interested to know if all your files are indeed new as previously posted. essentially I can see your allowing both email and messaging to be used. We send in the send_ppemail function a 5th parameter called $sendid which is a users userid really.

I am just stumped on why yours would be empty which causes your error.

Code:

Content visible to verified customers only.

Chuck S · April 15th, 2009, 07:08 PM

This is the email I get when I reset my password

Code:

Content visible to verified customers only.

concreteweb · April 15th, 2009, 10:34 PM

These errors just began happening on their own - a couple of days after the fix that you posted in this thread.

I understand that I can turn error notices off - the problem is - that the "forgot email" is not being sent to the end user.

My challenge is this: We are trying to establish stable builds of this software and then let them run without fiddling with the code. It seems that when we do upgrades, other problems pop-up and this kills our project timeline.

What do we do? As I posted in another thread, I installed a brand spanking new site with your latest build, and ran into a whole new slew of errors.

concreteweb · April 15th, 2009, 10:44 PM

As a follow-up, I changed the messaging option from "both" to just email.

The mysql error notice is no longer sent - but - the end user does not receive the system email telling them to click on the link to reset their password.

concreteweb · April 15th, 2009, 11:14 PM

And as a follow-up again - this is now replicated on our third site - (put up today) using build: 3.1 4/15/09

No recipient is being called:

A message that you sent contained no recipient addresses, and therefore no delivery could be attempted.

------ This is a copy of your message, including all the headers.
------ To: Subject: How to reset your xxxx.com password
From: admin@xxxxap.com Message-Id: <E1LuIiV-0003kI-MS@host.xxx.us>
Date: Wed, 15 Apr 2009 20:56:47 -0700

You just requested that your password be reset at xxxxxp.com. In order to do so, you must click on the link below or copy it into your web browser: http://www.xxxx.com/member.php?ppact...key=1239832248
Thanks!

Chuck S · April 16th, 2009, 08:07 AM

Try making line 805 of member.php to this

Code:

Content visible to verified customers only.

concreteweb · April 16th, 2009, 12:13 PM

Thank you Chuck! That appears to have done the trick.

Chuck S · April 16th, 2009, 01:24 PM

typo was iemail should have been inemail