Malformed Parameter Passed

agbates · August 18th, 2007, 11:45 AM

One of my users reports they received the following:

"Got this error message (Malformed Parameter Passed) when I followed this link from a notification email: "If you no longer wish to be notified of replies about the above ad, you can disable notification for it here:"

Did a quick search, doesn't seem like an isolated problem. Any help?

Chuck S · August 18th, 2007, 10:41 PM

Can you get him to send you the exact full error he gets without any alterations to it

Thanks

agbates · August 19th, 2007, 02:42 PM

Chuck, anyway I can PM the info to you or send via email? I've duplicated the error, so it doesn't seem to be user specific. I also receive the same error. When I click on the "Receive EMail Updates" in User Options for an item, I try to unsubscribe via the email link and receive the "Malformed parameter passed!" message.

Chuck S · August 20th, 2007, 12:40 AM

You can email support@photopost.com

agbates · August 23rd, 2007, 04:41 PM

sent info on the 20th, any update?

Chuck S · August 23rd, 2007, 08:43 PM

what is the email it was sent from I do not remember getting anything but I deal with lots of tickets daily

agbates · August 24th, 2007, 04:59 AM

2nd try. Re-sent to support@photopost.com. Sent from my hotmail address.

Chuck S · August 24th, 2007, 09:23 AM

yeah may be a hotmail spam thing let me go check

agbates · August 26th, 2007, 06:05 PM

re-sent yesterday using a verizon.net account.

agbates · August 28th, 2007, 04:55 PM

Hello?

Chuck S · August 29th, 2007, 06:42 AM

I do beleive we have been conversing with you through the helpdesk and that ticket so unsure why you are checking here

agbates · August 29th, 2007, 12:34 PM

If you have, I don't know who you've been talking with but rest assured it hasn't been me. I sent the problem to you via email as per your instructions a few messages ago. I've received no reply other than what was being said here. If you want to take this somewhere else, then please tell me where. That would help.

Chuck S · August 29th, 2007, 05:03 PM

Ok will check again but see no tickets in the system whats the email

agbates · August 29th, 2007, 05:10 PM

You mention "tickets"..you said I should email. Do you want me to fill out a problem ticket of some sort? I sent you emails from the email accounts I am PM'ng you now. I don't want my email in a public forum because of spam.

Well I tried PMng you but you wont allow PM. The first address was a hotmail address. The second was a verizon.net account.

agbates · August 31st, 2007, 04:07 PM

Is there a way I can re-start the problem resolution process? I still have this problem. Should I be emailing someone or somewhere?

Chuck S · August 31st, 2007, 04:12 PM

What I am saying is there are no unanswered emails in our system that we see.

If you post an email I can try doing a search but the only way to start the process is to email support@photopost.com and let me see if we get an email

agbates · August 31st, 2007, 04:14 PM

I will send you email right now to that email address from my verizon.net account (no hotmail)

Chuck S · August 31st, 2007, 04:19 PM

also please post the actual error here so I know which one we are talking about

agbates · August 31st, 2007, 04:20 PM

Email sent

agbates · August 31st, 2007, 04:22 PM

Can't I send it via email? I don't want this being clicked on by users of the forum. It's the message notification you receive when someone adds something new to a ad you are subscribed to. When you click on unsubscribe, the error message is received.