Contact Seller Link

damon18 · July 5th, 2007, 01:19 PM

I'm not sure that my Contact Seller link and form are behaving as you intend.

Reading here other posts (and the code) my understanding is that the default behavior is that the link is always visible in the ad, but if a guest clicks it they get a "you must be logged in" message. If a registered user clicks it they should get the form and the form will automatically be sent from the users email stored in the database.

Is that right?

On my site both registered and unregistered can see the link, when either clicks on it they get a form with

Ad you are inquiring about > Ad Title
Your email address > text field (no email filled in)
Enter your message > text area

So the "your email" field can be filled in with any email you want. And unregistered can use it.

But, when I test it, no email is received by the ad owner.

Other email sent by the site (admin messages) are received correctly, so I know the classifieds is capable of sending email.

Site is at http://test.thebeachcats.com/classifieds
site protection login
username= invited
password = member

Photopost Classifieds login
username = visitor
password = visitorpass
or you can register a new user to try.

The ads placed by username
damonAdmin or
damonbell
belong to me so are safe to try the contact form. The others are real ads I've imported from the old classifieds. Site uses the latest 2.61 files from 6/14

Thanks, getting very close to launch if I can get these few things working.

Damon

Chuck S · July 7th, 2007, 04:26 PM

Contact seller link works or shows for anyone who is registered on your forum having a username userid. It does not matter which group they are in.

The email as well is whatever you put in there but we automatically place your forum email in there

damon18 · July 7th, 2007, 04:47 PM

I know that's how it's supposed to work. But as I said, on my site unregistered with no username can also see and use the link. It makes no difference logged in or not.

Please take a look at
http://test.thebeachcats.com/classifieds
You need an initial password for the domain.
username = invited
password = member

Then you can use this to login as a member
username = visitor
password = visitorpass

Or register on the site and create your own member.

I'm very close to making this site live if I can figure this out. Please help.

Chuck S · July 7th, 2007, 04:54 PM

In showproduct.php

Code:

Content visible to verified customers only.

change to this

Code:

Content visible to verified customers only.

damon18 · July 7th, 2007, 05:08 PM

That helped, now the "contact seller" link is only visible to logged-in, but the members email is not pre-filled into the contact form.

Chuck S · July 7th, 2007, 05:26 PM

It surely is on mine make sure to upload clean 2.61 files except the config files

damon18 · July 7th, 2007, 05:56 PM

The only change to showproduct.php is the one you did. No changes have been made to contact.php.

Chuck S · July 7th, 2007, 08:21 PM

If the user is a valid user their registered email will appear on the contact form

damon18 · July 7th, 2007, 10:49 PM

If you would please try my classifieds you will see that it doesn't on mine.

Are there other files involved in this besides showproduct.php and contact.php? I know it is "supposed" to do as you say, but several posts ago you fixed an error in showproduct.php that was keeping the link from operating correctly.

Couldn't there be another bug keeping my users email from appearing on the contact form? This site is a Postnuke integration, could that affect things?

Please look into this closely, it's very important to me.

Thanks,

Damon

Chuck S · July 8th, 2007, 06:33 AM

This is right in contact.php and quite honestly I see no way there is a hack unless your using hacked files or have some other serious issues here.

I suggest you make sure you upload clean 2.61 files all of them except the config files. That means templates the whole nine yards.

Code:

Content visible to verified customers only.

damon18 · July 8th, 2007, 05:11 PM

Quote:

Originally Posted by Chuck S

I suggest you make sure you upload clean 2.61 files all of them except the config files. That means templates the whole nine yards.[/code]

Ok, here it is with completely clean files from your 7/7/07 file set.
http://test.thebeachcats.com/classifieds-clean

Still NO email in the contact form, and if you fill in the email manually, no email is sent, even though contact.php says an email has been sent.

I've looked through the server error logs and don't see anything recorded. It's like contact.php just isn't doing anything with the form, and of course the user email isn't being filled in.

Chuck S · July 8th, 2007, 05:22 PM

well I cant say whether your servers mail works. Have you tested that?

I will install my own test standalone copy but I think this is gonna turn out to be something server specific because I see nothing in the code base

damon18 · July 8th, 2007, 05:54 PM

I can say that it does, even on the classifieds. I just added another test ad to the clean classifieds and received the admin notification email just fine.

Quote:

visitor has uploaded one or more ads to your classifieds.

If approval is required, visit the admin panel:

Title: TEST Boat from Visitor
Keywords:
Description: this is the description

Link to ad: http://test.thebeachcats.com/classif...hp?product=337

http://test.thebeachcats.com/classif.../adm-index.php

damon18 · July 8th, 2007, 05:59 PM

I just tested whether users receive notification when comments are posted to their ads (when selected in the ad options).

They don't

Thought it might be a clue.

damon18 · July 8th, 2007, 06:02 PM

Just tested, "Report Product" link

It sends the report email to admin just fine.

Chuck S · July 9th, 2007, 09:09 AM

I have tested the contact form and it sends the email just fine there is no software issue here that I am detecting

You can register a user here and test and verify what I am saying. This is a clean 2.61 install

http://www.omegatron.net/

damon18 · July 9th, 2007, 11:59 AM

Quote:

Originally Posted by Chuck S

I have tested the contact form and it sends the email just fine there is no software issue here that I am detectinghttp://www.omegatron.net/

Try testing on mine.

http://test.thebeachcats.com/classifieds-clean/

This is also a clean install and the contact seller link and form don't work. It doesn't do me a lot of good that Yours works. I think I'm being reasonable to expect that the program works for me instead of on your demo.

The big difference I can think of between your demo and my site is that mine is a Postnuke integration. That would seem to have a bearing on this since the problem is that the logged-in user is not being detected by the contact.php script, and then it's not sending email.

On your omegatron.net the "contact seller" link is visible to unregistered. I had forgotten that is the default behavior, ever since the 7-7-07 change to showproduct.php the link has been only available to logged-in users, and then of course it doesn't work.

Chuck S · July 9th, 2007, 12:15 PM

Well then it could definately be centered around POSTNUKE

I made a slight change to postnuke file see if it helps download and replace your postnuke.php integration

damon18 · July 9th, 2007, 02:25 PM

Yes, that made a difference. Now when logged-in you see the contact link and it works as expected. And mail is sent to the ad owner.

However (didn't you know there would be something?)
Now the Contact Seller link doesn't appear to unregistered.
http://test.thebeachcats.com/classif...duct/335/cat/1

Chuck S · July 9th, 2007, 04:09 PM

The contact link is not suppose to appear to guests I beleive we already said this