Duplicate e-mails sent to users - Page 3

Chuck S · November 3rd, 2009, 06:10 AM

what kind of email are you referring to? If they are notifications they are not sent out if that setting is out. If they expirations then thats the cron notice sendnotice.php

RParekh · November 11th, 2009, 05:16 AM

Quote:

sendnotice.php

Do I just change the permissions or delete this file to stop photopost emails from going out? Thanks

Example of the emails going out:

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Chuck S · November 11th, 2009, 06:10 AM

It would help to know what email your talking about but based on the subject

Code:

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My friend you are not turning off notification

In Admin Options in Admin

Allow users to be notified of new posts via email?

RParekh · November 11th, 2009, 07:52 AM

Quote:

Allow users to be notified of new posts via email?

Gotcha and thank you, Chuck! Switched off, hopefully it doesn't send out the deluge of emails anymore.

Chuck S · November 11th, 2009, 09:27 AM

Very simply if users elect to be notified as in subscribe to categories and you allow notifications then they are gonna get emailed

RParekh · November 25th, 2009, 02:50 AM

Chuck,

I can confirm that Allow users to be notified of new posts via email? is set to "NO" on the 11th of November (right after your post). Further, I just checked the setting myself to double confirm.

Yet, I've just received this complaint:

Quote:

I just received 52+ emails from xxxxxxxx@team-bhp.com on this topic... is there something going on? ALmost one every 10 seconds.

On Fri, Nov 20, 2009 at 12:49 AM, <xxxxxx@team-bhp.com> wrote:
jocreative has uploaded one or more ads to a category you subscribe to.

Image name: DSC02194.JPG
Title: 2007 Ivory Gold Chevrolet AVEO 1.6LT - Excellent Condition 16k KMs
Description: I have a 2007 Chevrolet AVEO 1.6LT in excellent condition available for Sale. It has run only around 16800KMs (at the time of posting this ad). Its a non-smoker vehicle, so the entire car and even the trunk smells like new. AC is super chilly and cold.

The Ivory Gold color gives it a look of royalty for a car in its class. I have maintained it well and the car is super quiet and comfortable to ride. The 3Yrs or 100,000 KM company warranty is also valid.

Additional Fittings - comes with a JBL amplifier, and Pioneer Woofer Box, Beige Leather Seat covers.

Price is slightly negotiable. Contact me if you require any more details.

Link to ad: Team-BHP Classifieds - 2007 Chevrolet AVEO 1.6LT - Excellent Condition - 16K KMS - Price Dropped - Powered by PhotoPost Classifieds

To turn off subscriptions for this category, click on the following link:

Team-BHP Classifieds - Message - Powered by PhotoPost Classifieds

The Team-BHP Team
Team-BHP - The Definitive Indian Car Community - Home

How do I switch these hundreds of category subscription emails off? Is there any .php file where I can remove the email settings to hard-code the block? Thanks

Chuck S · November 25th, 2009, 05:57 AM

Have the user remove there notifications managed under there profile in classifieds.

The code is right at the bottom of image-inc.php

RParekh · November 25th, 2009, 06:52 AM

^ Appreciate the prompt reply! But I wish to disable it from my software itself. Reason : We have 55,000 members. Surely easier to do it from my end than have users unsubscribe

.

How do I go about it? Thanks!

Chuck S · November 25th, 2009, 09:31 AM

I stated where the code was.

The switch as stated is right in your admin options in admin. The user notification. see the bold line below.

The option to turn off notification is right in your options.

Allow users to be notified of new posts via email?

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Mike_K · March 18th, 2010, 02:40 PM

Users told me that they got several (up to 30) notifications about an (one) expired ad (Renewal Notice).

Because I am using Classifieds 4 I am not sure, what to do. The before posted fixes should be corrected in this build, right?

What do I have to do to stop these duplicated notifications?

Quote:

Cron Script
Run cron task to expire ads in footer of site versus setting up a cron task on server? = YES

Cron Script
Run cron task to expire ads in footer of site versus setting up a cron task on server? = 30

Chuck S · March 18th, 2010, 02:42 PM

what exact email are you or a user getting. The only person who gets an expiration notice is the user who posted the ad.

Mike_K · March 18th, 2010, 02:50 PM

Correct, the user who put in an ad get the mail (Renewal Notice). But he get it not 1 time, he get it 30 times.

It's always the same notice from cron.php

Quote:

***** , your ad on ****** for ****** is going to expire in 3 days. If you have not sold your product and wish to renew your ad for an additional 15 days, please click on the link below: http://www.********.com/shop/editproduct.php?resell=38 If you have sold your item, please let us know by clicking on this link: http://www.*******.com/shop/editproduct.php?sold=38 Thank you!

I verified it by asking the users. Another user got the renewal notice about his expired ad 7 times.

The admin notifcation is set to off. So I didn't get anything. ony the users about her own ads.

Chuck S · March 18th, 2010, 03:39 PM

well they should get duplicate emails if your running it continuously always has been this way that I see.

We only expire ads which are actually expired.

The emails are sent to all active ads which are going to expire in 3 days.

My suggestion is to run the cron once a day but thats just me. That means the user will get one email a day for 3 days and if they dont renew then thats okay. If your going to run this cron every 10 minutes or something then in several hours sure they can emass alot of emails.

Mike_K · March 18th, 2010, 03:42 PM

Yes, okay! And what have I to do run the cron only one time a day?

I use not an external cron. Enabled it through the admin-cp.

Chuck S · March 18th, 2010, 03:52 PM

then you set the number of minutes in admin options to say 1440 I beleive thats every 24 hours

Mike_K · March 18th, 2010, 03:59 PM

Will try it out. I wonder, why other which have Classifieds don't have the problem with the standard setting of 30.

Chuck S · March 18th, 2010, 04:14 PM

well I would personally thing any site that sets the cron script to say run every x number of minutes will send multiple emails because thats what they have elected to do.

Remember an ad is never expired until it actually is. The email sent to notify users an ad is GOING to expire in 3 days or less is going to be sent as many times as you elect the script to run within that 3 day period because its going to pick up any ad that expires in 3 days.

If you have an ad that expires in 3 days and you run the cron script every 30 minutes that means the user would get 156 emails before the ad expires.

There is never a need to go crazy on the running of the cron IMO. It should be once a day I think. Who cares if an expire ad shows for a few more hours than it should.

Mike_K · March 18th, 2010, 04:23 PM

I understand your explanation and this is logical, Chuck.

But why is then the standard setting in "Cron Script - Run cron task to expire ads in footer of site versus setting up a cron task on server? set to 30?

Chuck S · March 18th, 2010, 04:32 PM

More than likely because I simply input the default setting Michael had in his 5 year old thread on the sendnotice cron without thinking out the process

Mike_K · March 18th, 2010, 04:40 PM

He he... thank you Chuck!

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