All emails from PP Classfieds are blank

[bplinson]

For a while now (actually I guess since I have been running PP Classified) "some" of my members have been complaining of receiving blank emails. For the life of my I could not figure out waht was causing them and searched all over vBulletin.com for an answer but no one else had this problem.

Well I have finally pinned it down and they are coming from PP Classifieds.

The subject is empty and the body is empty. Also the email is not being sent by the domain or the email address I have have configured in vBulletin as the admin. The email is being sent by anonymous@(my servers host name).

They only fix I have right now is to turn off all email features in PP Classifieds.

Has anyone else experienced this with PP Classifieds and if so how did you fix it?

I am running PP Classifieds 2.5

[Chuck S]

Do not remember anything like this reported but our current version is 2.6 so I would suggest you upgrade to the current code and see if there is an issue

[joeldaviddc]

i have the same error, not exactly the same but...


all the notifications emails to users have the subject and the body empty, the email are being sent by the correct user at the correct domain.
I have make some translations in english.php file, but i test with the original file and the result are the same.

My version of photopost classified is 2,6 (i have upgraded from 2.5)

thanks in advance and sorry for my "indian" english

[Chuck S]

If you are using a language file you made you also need to make sure you make the alternate and subdirectory additions as well meaning there is an english folder under languages where there is an email.php language file. So if you made a new language say indian whatever there has to be a subdirectory named indian under languages with the appropriate files otherwise your going to have things blank

[joeldaviddc]

thanks, chuck.

I am a beginner so... i translate directly in the english.php file and emails.php file in the english subdirectory....

[Chuck S]

I would suggest you back up any work you have and reupload all clean files except the config files. I clearly can not replicate any issue with blank emails if the language files exist.

[joeldaviddc]

i have reloaded all the files, except config-inc, config-intc and inc-ads. Teh results are the same.

If the mail is send trought "contact the user" the mail are fine, but all the "automatic mails" due to suscriptions are blank, only the domenin sender and the sender (from) are correct, there are no subject and no message.

I have revised my english.pjhp file and compared the file with the original from 2.6 version. It seems there are identical in the way of number and name of globals variable. I have apreciated the original file have duplucated the username global variable (and another one i do not remember now)

[joeldaviddc]

Originally Posted by joeldaviddc

i have reloaded all the files, except config-inc, config-intc and inc-ads. Teh results are the same.

If the mail is send trought "contact the user" the mail are fine, but all the "automatic mails" due to suscriptions are blank, only the domain sender and the sender (from) are correct, there are no subject and no message.

I have revised my english.php file and compared the file with the original from 2.6 version. It seems there are identical in the way of number and name of globals variable. I have apreciated the original file have duplucated the username global variable (and another one i do not remember now)

here are the header of the blank emails:

Return-Path: <webmaster@mydomain.com>
Received: from server [myip] by correo.mydomain.com with SMTP;
Thu, 8 Feb 2007 10:25:30 +0100
Date: Thu, 08 Feb 2007 10:25:30 +0100
Subject:
To: joeldavid@mydomain.com
From: webmaster@mydomain.com

(i have changed the real name of my domain by mydomain)

[Chuck S]

what emails are you referring to though please post the exact email you get and what action is being performed so we know where to look. I need more than a mail header please post the body

[joeldaviddc]

sorry chuck, the body and the subject are blank, this is the problem, so i can not post you anything.

I have put an ad for test, i have put on the options about receive emails about this ad. If anyone make a comment on my ad, i receive a blank email. If anyone try to contact me by click the "contact to user" message i receive the message correct.

[Chuck S]

So what options is this? subscriptions?

Okay lets take this you place a comment. Here is the code to notify users who have a subscription

Content visible to verified customers only.

Now I have tested placing a comment on an ad after selecting to recieve email updates and this is what I get.

Content visible to verified customers only.

Here is the emails.php language code in question.

Content visible to verified customers only.

So my only suggestion based off looking at the code is to make sure your emails.php file is indeed correct and located under your english subfolder in your languages directory and your $PP_PATH is correct in your config-inc.php file and as well the language says english. To me it looks like your not finding your language file at all based on this line

Content visible to verified customers only.

[joeldaviddc]

i have put the original 2.6 emails.php files in /languajes/english..

i have changed the

require_once("{$Globals['PP_PATH']}/languages/$pplang/emails.php"); phrase in comment.php by the exact path of the file... I have made a comment... and the program comment.php give me an error for the path, sorry it was my fault, i have rectified the path, now the "program" coment.php do not give any error... but the mail.... is blank...


I am very confused about this error and also....my english is very bad, i want to give you thanks chuck to try to understand me.... and to help me

[joeldaviddc]

i have made a little script for test purpose, this is the code:

<?php

require "pp-inc.php";
require_once("{$Globals['PP_PATH']}/languages/$pplang/emails.php");
require_once("{$Globals['PP_PATH']}/languages/english.php");

echo $pplang;
echo "<br>";
echo "test";
echo "</br>";
echo $Globals['pp_lang']['ereplysub'];
echo "</br>";
echo $Globals['pp_lang']['emailreply'];
echo "</br>";
echo $Globals['pp_lang']['ereplysub'];
echo "</br>";
echo $Globals['pp_lang']['emailreg'];
echo "</br>";
echo $Globals['pp_lang']['yourmsg'];


?>


you can see the result at http://www.webcampista.com/ocasion/prueba.php

this is the result:

english
test




Introduzca su mensaje


the emails.php are now the original 2.6 file and are located in the languajes/english subdir.

It seems that the script do not "take" the emails.php variables.

I have tried to put the all emails.php text into th english.php file and make the require to english.php in the place of eamils.php but ... it doesn´t work.

I am working in windows... pearhaps the format of emails.php...in windows ...?

[Chuck S]

You can send me ftp and admin login info via support@photopost.com to see what you might have set wrong