Multiple Uploads Goes to Process Files Page

[Crankers]

When a user uploads multiple files, the files upload successfully and are added to the gallery. However, after the upload completes, the user is taken to the "Upload: Process Files" page, even though upload is complete, which is confusing.

I do not have enough posts to upload a screenshot.

[Chuck S]

This sounds to me like normal operation. I know on a one file upload things can go to that photo to view but on a multiple upload there is nowhere to send the user so this is the correct action it merely processes everything and then tells you all done.

[Crankers]

Nothing on the screen says "all done" or anything to indicate it's finished. To me, it looks like you need to do something else.

imageshack.us/photo/my-images/542/captureqw.jpg/

[Chuck S]

I know what it says it says nothing left to process. Thats fine. Like I said on a multiple upload there is no single photo to process so we take the obvious step we keep them on the upload page and tell them all files have been processed.

I think if we want to confuse people we would instead what send them back to the gallery index. That would really mess with there heads.

[Crankers]

Don't mean to put you on the defensive, but it does not say "nothing left to process". I wouldn't ask but I'm getting a lot of questions from users about this screen. How about something that says "Upload Complete"?

Maybe I'm missing something, but you keep referencing things like "and then tells you all done", "it says nothing left to process", "and tell them all files have been processed" ---- there no message anywhere on the screen to indicate the upload is complete. All I see is an empty queue and a "Process" and "Reset" button.

[Chuck S]

what does it say?

I can only tell you what I know see. You asked a question about the forward process and I answered with how it is suppose to work. There is no issue that I see with the process. I do understand you expect it to work a different way but that is not going to change my answer to you.

On a singular upload you are sent to the image. On multiple uploads the upload process simply process all files and then ends on the upload script with nothing else left to process. You would then use the normal navigation of the application if you want to go elsewhere.

[Crankers]

Originally Posted by Chuck S

what does it say?

It doesn't say anything - just returns to an empty queue. I posted a url that you could copy/paste, but I'm unable to "show" you since I do not have the post count to post screenshots or links to an external image.

[Chuck S]

Your image shows me this is working correctly it is telling you there are no images to process meaning the process is done this is what I have told you several times here.

[Crankers]

Originally Posted by Chuck S

Your image shows me this is working correctly it is telling you there are no images to process meaning the process is done this is what I have told you several times here.

I think what you "mean" and what you are actually saying are 2 different things here. Again, it is not "telling" me anything, rather I'm supposed to assume it's complete by the lack of images existing in the processing queue. My question is answered though, I mainly wanted to confirm my installation was operating correctly here - and looks like it is. Thanks.

[Chuck S]

I mean exactly what I am saying. I have stated your page is showing as it should. Your image says no images which means the process is done. I have stated your site appears as it should based on your images.

The confusion if any here is you are repeatedly telling me it says nothing when it does. If it was saying nothing there would be no text saying no images.

[Crankers]

Thank you for your help and your superior customer service.

[Chuck S]

Will let you know if I see anything that might help you next sort thing.