problem (PhotoPost vBGallery v2.5)‏

Fouad ALMalki · March 31st, 2010, 09:27 AM

Greetings

I've bought a product called "photo post" from you and I have a complain about it that : the members cannot upload the pictures from this program and yet this service is available for the administer only . so, I hope from you to solve this problem as soon as possible.

*This product is: Powered by PhotoPost vBGallery v2.5
*This site: ÂÝÇÞ ÖæÆíÉ

Regards

Chuck S · March 31st, 2010, 09:42 AM

My suggestion is you set permissions for users to upload photos in usergroup permissions under gallery admin. As long as you do this users will see an upload link. Do they see one?

If you have an actual error you get then you would need to post that here so we can accurately respond.

Fouad ALMalki · April 1st, 2010, 09:18 AM

Quote:

Originally Posted by Chuck S

My suggestion is you set permissions for users to upload photos in usergroup permissions under gallery admin. As long as you do this users will see an upload link. Do they see one?

If you have an actual error you get then you would need to post that here so we can accurately respond.

You set, but is only for members who are Active
Is there another solution

Chuck S · April 1st, 2010, 12:18 PM

If members can upload you set permission to upload then I do not see an issue. basically any usergroup you set to upload are able to upload.

Fouad ALMalki · April 4th, 2010, 03:16 PM

I get this message when trying to upload. It worked earlier. No idea what to do so help!

Quote:

An error occurred while attempting to create a folder for your files. If the problem persists, please notify the webmaster

Management site you can upload pictures, but the remaining members are not as able

Thanks

Chuck S · April 4th, 2010, 03:27 PM

Is safe mode on?

Is your files and users folders set to 777 permissions?

Fouad ALMalki · April 5th, 2010, 08:22 AM

Quote:

Originally Posted by Chuck S

Is safe mode on?

Is your files and users folders set to 777 permissions?

Yes, that situation

Chuck S · April 5th, 2010, 10:31 AM

If safe mode is on then you must set the switch under vbgallery admin to turn on the safe mode switch to allow uploading when safe mode is on. It is under the maintenance tab at the bottom.

Fouad ALMalki · April 8th, 2010, 09:33 AM

Quote:

Originally Posted by Chuck S

If safe mode is on then you must set the switch under vbgallery admin to turn on the safe mode switch to allow uploading when safe mode is on. It is under the maintenance tab at the bottom.

Worked settings »check licenses and does not have any problem I would like to ask the technical support for functions or work requirements of the script may be some disabled by the hosting company

Chuck S · April 8th, 2010, 09:34 AM

If you sent an admin login and ftp info through the contact us link in the header we can look at6 your site and how you have it setup.

Fouad ALMalki · April 8th, 2010, 09:52 AM

Quote:

Originally Posted by Chuck S

If you sent an admin login and ftp info through the contact us link in the header we can look at6 your site and how you have it setup.

Would you like to send a data management and access control panel to examine the settings yourself

Fouad ALMalki · April 8th, 2010, 10:14 AM

Message was sent successfully I hope that you will find a solution to the problem, wait for reply
Thank you very much

Chuck S · April 8th, 2010, 01:42 PM

well once we know what the real issue is we can respond with the right answer.

Fouad ALMalki · April 10th, 2010, 01:30 AM

Thank you very much for your cooperation, I received this reply

Quote:

Hello it works Test - test ÇáãÚÑÖ you just needed to turn on the safe mode bypass and select the proper image processor Thank you, Chuck ScannellPhotoPost Support

But there is a problem now, and pictures do not appear as thumbnails in the main photo gallery and as they were already here

ÇáãÚÑÖ

What is the solution

Chuck S · April 10th, 2010, 08:06 AM

Not really sure what your trying to report your gallery looks fine to me the link you have posted. If your missing a thumbnail or image here or there then try rebuilding the images under vbgallery maintenance.

Fouad ALMalki · April 14th, 2010, 02:37 AM

Show interface Gallery thumbnails so
http://www.photo-horizons.com/galler...3314_thumb.jpg

When you press them, they work well
http://www.photo-horizons.com/galler...9-img_3314.jpg

See the Photo Gallery interface to make sure you will find images of the modern marked with an "X"
ÇáãÚÑÖ

Chuck S · April 14th, 2010, 06:14 AM

Have you tried under vbgallery admin the maintenance tab to rebuild thumbnails?

Fouad ALMalki · April 14th, 2010, 06:44 AM

Yes, you do an update from the maintenance tab and icon remains as it is

Chuck S · April 14th, 2010, 07:44 AM

Thats strange maybe an issue with that specific image.

new uploads work fine?

Fouad ALMalki · April 15th, 2010, 06:27 AM

Yes, download the new images, works well, but I found also change the paths where the image was already so
http://www.photo-horizons.com//galle..._6m2g2f6pp.jpg

So now
http://www.photo-horizons.com/galler..._6m2g2f6pp.jpg

This became all the images the forum is not working and requires me to edit and change the path for a new

Is there a way to re-route as it was before?