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Old October 10th, 2008, 05:56 AM   #1 (permalink)
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Exclamation vBGallery 2.4.3 direct link to image

Hi Supporters,

I have a strange problem with my vBGallery Installation.
If I click on "Top viewed images" it shows me a list of the 15 top viewed images.
If I now click on a picture there I get an error message "Sorry - no matches. Please try some different terms."
If I go directly to the category and click on the image its there and it works.
None of the entries unter "Top viewed or top rated images work".

Example:
Die 15 am häufigsten betrachteten Bilder - ESportBoard Gallery
Click on the Image: 3-clanforums_wallpaper_dead_rising_01_1920x1200
You get an error

Now browse to the category where the picture is in:
ESportBoard Wallpapers - ESportBoard Gallery
and click on the same image
3-clanforums_wallpaper_dead_rising_01_1920x1200 - 1920x1200 ESportBoard Gallery

It is working!

I have no idea how to fix that...
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Old October 10th, 2008, 07:45 AM   #2 (permalink)
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I will see if we can find the issue there thanks. The issue is the catid is missing in the url just need to find out where the url is defined.
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Old October 14th, 2008, 10:58 AM   #3 (permalink)
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Hey Chuck, do you already have a fix?
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Old October 14th, 2008, 07:19 PM   #4 (permalink)
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Try redownloading the build upload all files except the config and reinstall the templates see if this helps?
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Old October 17th, 2008, 03:14 AM   #5 (permalink)
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Hi Chuck, I reinstalled the Gallery and installed all templates again.
The problem is still there.
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Old October 17th, 2008, 07:26 AM   #6 (permalink)
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PhotoPost vBGallery

where is this top images you are referring to so I know where to look?
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Old October 20th, 2008, 04:22 AM   #7 (permalink)
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The Links under "What's Popular" and then click on an image.
Its working in your installation but not in mine.
I am running the latest version and did not make any changes to the templates.
Strange.

edit: to make sure it has nothing to do with vbSEO rewriting URLs I deactivated SEO already but it did not help.
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Old October 20th, 2008, 08:11 AM   #8 (permalink)
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Interesting as I am indeed using the latest code. I have been trying to fix any bugs reported so try redownloading the code and use the install script to reinstall templates possibly.
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Old October 20th, 2008, 08:25 AM   #9 (permalink)
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I Chuck, still the same error.
I downloaded the file from the member area again, uploaded all files and reinstalled the product. Then I reinstalled all plugins, phrases and templates with the vbgallery_install file.
Its still not working.
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Old October 20th, 2008, 08:30 AM   #10 (permalink)
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But it works for me. strange indeed I would probally need to see your files. Maybe something is not updating. you did also reupload all the files as well correct?
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Old October 20th, 2008, 05:37 PM   #11 (permalink)
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Quote:
Originally Posted by Chuck S View Post
But it works for me. strange indeed I would probally need to see your files. Maybe something is not updating. you did also reupload all the files as well correct?
Yes I reuploaded all files again and set the software to "overwrite existing files". It would be really good to have version numbers in each file in the header to debug such things.
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Old October 20th, 2008, 07:32 PM   #12 (permalink)
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Feel free to send us proper logins and urls and we can try and see if we see anything. I think it highly strange it works on my little test install and not your site.

Gotta be a file or template not updating properly.
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Old October 21st, 2008, 01:55 AM   #13 (permalink)
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Hi Chuck,

I wanted to send you login information as PM but you switched of private messaging for you.

/jluerken
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Old October 21st, 2008, 06:30 AM   #14 (permalink)
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Please send any site data directly to our company through the contact us link in the header above.
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Old October 21st, 2008, 06:56 AM   #15 (permalink)
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Quote:
Originally Posted by Chuck S View Post
Please send any site data directly to our company through the contact us link in the header above.
Data sent!
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Old October 21st, 2008, 06:56 AM   #16 (permalink)
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Okay not a problem. Once the coffee kicks in will have a look
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