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February 9th, 2012, 06:08 PM
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tommyxv
Member
Verified Customer
Join Date: Feb 2005
Posts: 313
No forum Access
I cant create threads in the support forum. I just renewed my license yesterday.
February 9th, 2012, 06:13 PM
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Chuck S
Photopost Developer
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Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,704
You must have current members access and your forum email must be the same email on your license.
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Photopost Developer and Support Engineer
Please do not PM me for support or sales questions. Thank you for your understanding.
February 9th, 2012, 08:09 PM
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tommyxv
Member
Verified Customer
Join Date: Feb 2005
Posts: 313
I just updated my forum email to match my members area email. You have to move me into the correct usergroup now or will be happen soon? Still no access.
February 9th, 2012, 09:43 PM
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Chuck S
Photopost Developer
Verified Customer
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,704
You will need to wait for the cron task to take affect that takes a few hours.
__________________
Photopost Developer and Support Engineer
Please do not PM me for support or sales questions. Thank you for your understanding.
February 10th, 2012, 01:05 AM
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tommyxv
Member
Verified Customer
Join Date: Feb 2005
Posts: 313
Ok thanks
February 10th, 2012, 07:44 AM
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Chuck S
Photopost Developer
Verified Customer
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,704
Yep and your verified
__________________
Photopost Developer and Support Engineer
Please do not PM me for support or sales questions. Thank you for your understanding.
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