Problem purchase?

VictorDA · May 14th, 2010, 05:57 AM

Hi
I paid successfully PhotoPost Pro/vBGallery and Branding Free Option, but I got nothing

Paid through PayPal.

Any help!

Chuck S · May 14th, 2010, 08:14 AM

Please contact sales through the contact us link in the header. I would suspect your email from us is in a spam filter. we usually process all orders within a 24 hour period.

VictorDA · May 14th, 2010, 08:26 AM

Yes, I have already sent the letter, but the response has yet been received.

Chuck S · May 14th, 2010, 08:44 AM

what email would this have came from as I do not see any unresponded to emails

I would suggest you check your spam box.

VictorDA · May 14th, 2010, 10:28 AM

Spam filter is disabled.
I got the application letter for registration in the forum and all of the successful payment, but where is my PhotoPost Pro/vBGallery?

Chuck S · May 14th, 2010, 10:31 AM

well this is the support forum not much I can say since I dont work for sales. Now if you list the email you used on the order form I can try and look up and see if there is a license that has been issued. I can see that also

You can give email or a full name that way I can search

VictorDA · May 14th, 2010, 10:55 AM

All received!

Thank you I beg your pardon for disturbing my impatience!

Chuck S · May 14th, 2010, 10:57 AM

Okay no problem