Have paid to renew, still cant download
 

Yes, please help. I paid it for 12hours but still no access.
Thanks

it can take up to 24 hours and especially since you just paid last night around 9pm my time I definately would not expect yours to be processed till at minimum when they wake up on the west coast since its only 6am there.

Thanks!
I got mail from the sale staff and can download now!

Yep they just need to wake up and drink there coffee. ;)