 | |  | | | Before You Buy Have questions about PhotoPost, ReviewPost and/or PhotoPost Classifieds before you buy? |
November 14th, 2009, 01:49 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Dec 2004
Posts: 76
| Renew two time photopost
hello, it seems that i have renew two time my license, trying to pay via paypal
how does it work, does it add me one year support or can i get a refund ??
on paypal, number of transaction :
Numéro de transaction : 7N063042H53844037
Numéro de transaction : 6H4544074F860841U
thanks
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November 14th, 2009, 03:56 PM
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#2 (permalink)
| | Member
Join Date: Jan 2003 Location: Stuttgart / Germany
Posts: 192
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Just enter the license-number in the "Information-field" during the order-process. I run mutiple licenses of photo/review-post and always got the right one renewed doing so.
And yes, 39$-Renewal will give you one year of download-access to the renewed license |
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November 14th, 2009, 05:35 PM
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#3 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,696
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Indeed just state what licenses your renewing
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November 14th, 2009, 06:03 PM
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#4 (permalink)
| | Member Verified Customer
Join Date: Dec 2004
Posts: 76
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i didnt put any license number, i just saw i didnt put the URL of my website so i went back, and pay
but i saw i received to paiement with paypal, thats why i'm asking that
my license is number 19623
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November 14th, 2009, 06:17 PM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,696
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That license was definately renewed by customer service and they would have sent an email to the email on file with the license.
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November 14th, 2009, 06:50 PM
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#6 (permalink)
| | Member Verified Customer
Join Date: Dec 2004
Posts: 76
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sorry, i don't understand what you mean |
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November 14th, 2009, 07:50 PM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,696
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I said the license number you noted was indeed renewed and you would have recieved confirmation of that to the email thats on file for your license.
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November 15th, 2009, 05:56 AM
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#8 (permalink)
| | Member Verified Customer
Join Date: Dec 2004
Posts: 76
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ok i saw they have renew my classified license, even if i'm not using it anymore
anyway, thats my fault  so i will stay like that ^^
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November 15th, 2009, 06:08 AM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,696
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Okay well glad your sorted then
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