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July 10th, 2009, 05:53 AM
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#1 (permalink)
| | Ultimate Member
Join Date: Jan 2004
Posts: 2,196
| Since I cant post else where
Can someone fix my account, I still have 412 pms that don't exsist with 2 unread ones it seems. Probably an issue from the merger.. ages ago.
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July 10th, 2009, 07:03 AM
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#2 (permalink)
| | Member Verified Customer
Join Date: Mar 2006
Posts: 93
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Probably your license expired... go and renew  SCNR
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July 10th, 2009, 11:22 AM
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#4 (permalink)
| | Member Verified Customer
Join Date: Oct 2002
Posts: 173
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Someone shouldn't need to renew in order to read PMs here.
That is the point of the message.
There is something wrong with his forums account that he is asking to be fixed.
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July 10th, 2009, 11:24 AM
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#5 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,667
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Expired Support Members are able to read private messages.
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July 10th, 2009, 04:21 PM
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#6 (permalink)
| | Member Verified Customer
Join Date: Oct 2002
Posts: 173
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Again. That is the point of the message.  | |
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July 10th, 2009, 07:07 PM
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#7 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,667
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The user has no private message so there is nothing to fix
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August 14th, 2009, 11:45 PM
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#8 (permalink)
| | Ultimate Member
Join Date: Jan 2004
Posts: 2,196
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When you "acquired" vBa Gallery, you also got customer information. I had a large number of PM's from vBa that while they were not brought over, the database thought I had them. Someone has fixed this.
Though I have no intention of renewing to download anything for software I should have access to.
Last edited by Zachery; August 14th, 2009 at 11:55 PM.
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August 15th, 2009, 10:46 AM
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#9 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,667
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Glad its sorted. Now its your choice to renew or not thats fine. Just a point of clarification just because you purchased a license from vbadvanced does not mean you would have unlimited access to vbgallery. You buy a license you own it forever however you get one year members access to support and updates. Its always a users choice to renew or not.
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August 15th, 2009, 06:36 PM
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#10 (permalink)
| | Ultimate Member
Join Date: Jan 2004
Posts: 2,196
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I should have access to the software I've already paid for though. I don't care about new versions. I don't understand why I can't download what I should have had access to BEFORE my access expired.
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August 15th, 2009, 11:49 PM
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#11 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,667
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There are no old versions that you may have prior had access to that simply is not how our members area works. Our new software replaces any prior version.
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August 17th, 2009, 12:22 AM
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#12 (permalink)
| | Ultimate Member
Join Date: Jan 2004
Posts: 2,196
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Well I'm glad you have a system designed to screw your customers over and milk them for every dollar.
I won't be using the software anymore.
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August 17th, 2009, 10:52 AM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 52,667
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If you have a problem with how the policies are setup feel free to use the contact link in the header and let them know.
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