Are the offices closed on Mondays?

Ted M · July 17th, 2006, 10:47 AM

I recently called the toll-free number to place an order and got the message:

"There's nobody to answer your call."

Does anybody happen to know if there's a holiday today or if the offices are usually closed on Mondays?

Michael P · July 17th, 2006, 11:53 AM

It's not like we have a staff of people waiting by the phone, so figuring Chuck could be doing any number of things its possible that he isn't always available to answer the phone.

Ted M · July 17th, 2006, 11:58 AM

My apologies, Michael.

I thought you did have a phone staff.

Thank you for clarifying.

Michael P · July 17th, 2006, 12:07 PM

It would be nice, wouldn't it? 99% of our customers prefer to do business via the storefront or post in the forums. The phone line doesn't get much use.

Ted M · July 17th, 2006, 12:12 PM

I guess I'm old-fashioned.

Again, thanks for the responses.

Chuck S · July 17th, 2006, 02:18 PM

Actually the phone gets used alot

However I had an email crash over the weekend and lost the link to turn it on today and am awaiting the link to the site by the owner

It is a call forwarding center that forwards to my home office

Ted M · July 17th, 2006, 02:38 PM

Hehehe, it's all good, Chuck,

I made the purchase the new-fangled way with your storefront.

Chuck S · July 17th, 2006, 04:01 PM

Yeah I had to recover from a complete browser and email client crash and lost tons of data and all my bookmarked sites etc. It was terrible to say the least