How to order PhotoPost vBGallery

[Chuck S]

You can at any time if you lost your details grab them here by entering the email on file for the license you can then login and check expiration etc

http://www.photopost.com/auth.html

[Ultimo]

...............

[bugriders]

Hi, I just order vBgallery by your support email.
I will pay by Paypal.

[TomC18]

Thank You Micheal P. I just order it for my VB3.6.X I am so excited. My members are going to love this.

[TonyUFN]

I think I screwed up bigtime.
The members are shows my vbGallery license as expired. So I clicked the Renew link, purchased Pro thinking you're prices went up drastically... kinda made me angry since I don't have a choice. Anyway... while waiting for my license to renew,etc... I find this thread.

so now I return to the members area realizing that Pro won't really help me and hit the $39 renewal for download access. I figure this is the correct thing to do.

What do I do about the un-needed Pro License and the virtually wasted $129? Dispute with my CC company or will you guys be nice and cancel that order and get me what I really need?

-Tony-

[Michael P]

Send an email to orders@photopost.com and tell them what you did and what you intended and they should be able to help you.

[TonyUFN]

emailed, thank you. I hope it works. lol, the wife will flip if she sees multiple charges especially for something I only needed to spend $40 for.

-Tony-

[TonyUFN]

issue resolved! thanks for the fast response and the cancellation of my erroneous order and fast fulfillment of the correct one! Thats what I love about products like these... awesome people to get along with!

Thanks again!
-Tony-

[goga123]

i don't have paypal account

how can i order vbgallery

[Chuck S]

You may always sign up for a paypal account. You can email sales@photopost.com on other ways to purchase.

[goga123]

i have credit card

so wht i have to email them and how long they will take

[davexoxide]

Hi I purchased 8 licenses Monday morning through PayPal and the money has been taken out buy I have not recieved any notification or download links.
I have tried to call Customer Service and have emailed support numerous times. I have yet to recieve a response.

Please PM me with further details.

[Chuck S]

Sorry no one on the support forums can assist you with order processing. Our phone line closes at 4pm so you can not get anyone there after that time. Also the pre-sales line can not answer your order status either.

What email are you emailing to? There are no emails about 8 licenses that I see in our helpdesk

[Da GoTTi]

i sent in my renewal payment. when would i get notified when i can download my vbgallery?

[Chuck S]

If you have any questions about any type of order status please direct them to custserv@photopost.com

[coralnutz]

So after ordering this am I to understand that my order will not be processed until the morning when you are open? Thank you?

[Michael P]

Originally Posted by coralnutz

So after ordering this am I to understand that my order will not be processed until the morning when you are open? Thank you?

If you order after hours, that is correct; the orders are processed only during normal business hours.

[0ptima]

Now that you jacked the price up, why isnt VB gallery in the PP Store?

[Yours Truly]

I just ordered photopost but i was after vBgallery. I presumed they were both the same thing. Is there anyway i can cancel that and order this instead? Or be refunded $30 and get this?

[Chuck S]

email sales@photopost.com on this. The order department does not track posts here on the support forum. Thanks.