 | |  | | | Before You Buy Have questions about PhotoPost, ReviewPost and/or PhotoPost Classifieds before you buy? |
November 21st, 2005, 07:12 AM
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#81 (permalink)
| | PhotoPost CEO
Join Date: Apr 2003
Posts: 4,758
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Yes, though it is 5am now and I have not yet been to bed. I've been up all day Sunday and Monday morning working on this - I'd like a few hours of sleep, please. We will be able to sell, deliver, and support PhotoPost vBGallery by the end of the day, Monday.
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November 21st, 2005, 07:19 AM
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#82 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,860
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I have the forum data and am starting to work on merging it with our forums.
By the way, the "stupidest" remark was because someone claimed we initially stole vBulletin code to develop PhotoPost - but since PhotoPost was developed in Perl, that comment was so far off-base that it wasn't even funny.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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November 21st, 2005, 07:22 AM
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#83 (permalink)
| | Junior Member Verified Customer
Join Date: Aug 2004
Posts: 21
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How can you make the statement that "nothing about this is disorganized?" The fact is, if it were organized, paying customers would be able to download the software right now. They'd still be able to receive support right now. If PhotoPost needed time to transition, then vbadvanced.com should have extended things on their end. You and vbadvanced.com should have both worked out these details.
I'm not affected by this because I currently don't need to download anything and I don't need support. I just feel for other paying customers who do. That you state that none of this is disorganized is a bigger slap in the face, IMO.
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November 21st, 2005, 07:32 AM
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#84 (permalink)
| | Senior Member
Join Date: Mar 2003
Posts: 1,314
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Good luck to all the photopost team in setting this up i know your working hard behind the scenes and i wish the best for all customers new & old, all of you have now joined a team of professionals to help all of us create the perfect online gallery software, this should be a melting pot of ideas & innovations and development, i'll do my best in the mean time with a few support issues for photopost as i know it's a busy time (all for free, i love PP so i'm happy to chip in) and i hope soon enough we can move into the new year with an extended vision, cheers
-T ( aka b6gm6n )
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November 21st, 2005, 07:38 AM
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#85 (permalink)
| | PhotoPost CEO
Join Date: Apr 2003
Posts: 4,758
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It may not be seamless, but I wouldn't call it disorganized. There is order to the process that we're going through to set things up on our end, it isn't chaos. It takes time to import user licenses, forum threads/posts/user data, and integrate an incompatible system with our own.
We could not have started this process sooner because we did not receive the data before late-Sunday and could not have received it earlier - this was a business deal, companies don't divulge valuable customer data before the close of a signed deal. We're doing our best to be able to sell, deliver, and support this product within 24 hours of receiving the customer & forum data from vbadvanced.com - I think that's testament to how hard we're working on this, since an average company might take many days or weeks to do what we're doing.
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November 21st, 2005, 07:55 AM
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#86 (permalink)
| | Senior Member Verified Customer
Join Date: Aug 2003 Location: Portugal
Posts: 492
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Scott and all, please be so kind to announce via email the reestablishment of support forums, license management and script download to the current vBa Gallery owners as soon as ready.
Thanks!
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November 21st, 2005, 08:06 AM
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#87 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,069
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rbl
I am sure once all the work is done Scott will address everything with customers.
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November 21st, 2005, 08:47 AM
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#88 (permalink)
| | Junior Member Verified Customer
Join Date: Sep 2004
Posts: 22
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Originally Posted by vprp The fact is, if it were organized, paying customers would be able to download the software right now. | I wouldn't put that among the top concerns about this change. I'm sure nobody is going to suffer great loss because the download wasn't available on a Sunday. If they get it back up quickly, as they seem to intend, then I'd say it's a non-issue. I'm more concerned about the larger issues like why Photopost acquired the software in the first place. Some of the things that the former owner posted at his site seem to indicate that it was a hostile takeover. With the support issues, I think we just have to wait and see. I am interested to see what improvements the guys here at Photopost have hinted at, as vbag was never a perfect software of course and if Photopost makes it a better product than it was they could easily win me over.
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November 21st, 2005, 08:55 AM
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#89 (permalink)
| | Member Verified Customer
Join Date: Sep 2002
Posts: 201
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Originally Posted by Michael P By the way, the "stupidest" remark was because someone claimed we initially stole vBulletin code to develop PhotoPost - but since PhotoPost was developed in Perl, that comment was so far off-base that it wasn't even funny. | Yes. It originally came out in Perl, but when it was converted to PHP, you could actually go in and see where code in certain files matched letter per letter.
Additionally, all the software that is released by you guys (gallery, reviews, classifieds) are all essentially the same script, but with a few minor changes. In fact, in my gallery, you see errors like "Post a new AD" (from the classifieds script). Why would I post a new AD in a gallery?
And, you want people to cite support problems? Quote: |
OF COURSE / MEANS SITE WIDE forum means it just works just with the forum
| Wow...thanks for making me feel like an idiot.
I will admit, when I first purchased PP, RP, and the classifieds script I was happy with the software. But, as time went by, I lost faith in it due to poor support, lack of bug fixes, and many problems upgrading.
If I would try to get support, as I stated in another forum, I would get belittled and was made to feel like the problem/error was my fault. At one point, there was a support ticket system here where I would put in a support request, but that never worked, and when I posted in the forum I would get chastised for posting a bug in the forum, but went on to point out that the support system didn't work either. I've noted that the support system is no longer around.
I've reported many bugs in every piece of software I own, which to this day are still bugs.
I've offered suggestions on how to improve on the software, none of which have been implemented.
I even tried, one last time, recently to upgrade to the latest release, only to have to completely restore my site because the upgrade didn't work. I was told that I had to read the upgrade instructions which were in the DOCS directory, but there were no files whatsoever in that directory, and there still aren't to this day.
So, you can see why I have lost faith in your products, and it will take a long time for you to regain my trust back, if at all.
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November 21st, 2005, 09:01 AM
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#90 (permalink)
| | Member Verified Customer
Join Date: Nov 2005
Posts: 39
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All I hope is that the price og VBGallery does not go up as I was about to buy it over in VB Advanced.
I know someone said dont complain about pricing and if you cant afford it you've got more problems and stuff, but for me I do have a life outside of my forums and i do have to save up my peenies to buy extras such as these. And given that I'm Australian it costs me more anyhow.
So I hope its ready to release soon, the price remains the same as from what i can see and read PP integrates with lots of other things where as VBGalllery is made directly for VB.
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November 21st, 2005, 09:09 AM
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#91 (permalink)
| | Member Verified Customer
Join Date: Feb 2004 Location: Beach/Lost Angeles
Posts: 147
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One ofthe first thing you guys here at PP should do is clean up the licensing/registration process. This is EXTREMELY CLUNKY, I have to keep refering to my years old emails to find my cryptic login/password.
I'm a multiple license user of PP & Vbadvanced/VBavg. VBA's registration/licensing/downloading process is an absolute breeze. All licenses consolidated under your login name like they should be, not a separate confused login/password for EACH license.
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November 21st, 2005, 09:10 AM
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#92 (permalink)
| | Junior Member Verified Customer
Join Date: Sep 2004
Posts: 22
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Heh, the cryptic login/password can't be any worse than what Jelsoft has us use. |
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November 21st, 2005, 09:13 AM
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#93 (permalink)
| | Member Verified Customer
Join Date: Sep 2002
Posts: 201
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Originally Posted by petertdavis Heh, the cryptic login/password can't be any worse than what Jelsoft has us use.  |
Yes, but at least if you have multiple licenses, you don't have multiple logins.
Additionally, there's no way to tell what login/password goes with what license. So, if you have multiple licenses, you have to play a guessing game til you get the right login/password. Something else that has been a complaint of mine for many years.
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November 21st, 2005, 09:14 AM
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#94 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,860
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Yes. It originally came out in Perl, but when it was converted to PHP, you could actually go in and see where code in certain files matched letter per letter.
| Once again, this is so blatently false it would be laughable if it wasn't slanderous. As a devote user of .threads at the time, I didn't even have access to vBulletin when I did the PHP conversion. Any anyone who has seen our code can tell you our code looking nothing like vBulletin's code.
I think you should abandon this posting campaign of spreading lies, it doesn't serve any purpose. How does someone respond to such lies spread by a customer? I want to be civil and professional in this matter, but your continuous posting of these lies makes it difficult not to respond in some manner to ensure that nobody actually believes what they are reading.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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November 21st, 2005, 09:14 AM
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#95 (permalink)
| | Junior Member Verified Customer
Join Date: Sep 2004
Posts: 22
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Originally Posted by PBChannel Yes, but at least if you have multiple licenses, you don't have multiple logins. | True that. I have 12 license to vBulletin, I'd go insane if I had to keep separate logins for all.
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November 21st, 2005, 09:17 AM
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#96 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,860
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Originally Posted by mlucek One ofthe first thing you guys here at PP should do is clean up the licensing/registration process. This is EXTREMELY CLUNKY, I have to keep refering to my years old emails to find my cryptic login/password.
I'm a multiple license user of PP & Vbadvanced/VBavg. VBA's registration/licensing/downloading process is an absolute breeze. All licenses consolidated under your login name like they should be, not a separate confused login/password for EACH license. | It's been a long-term goal to redo our licensing system; however our sales system which accepts credit card transactions limits our options. We are exploring other alternatives, but right now my focus is to get the support system back in place and the membership information transferred.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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November 21st, 2005, 10:08 AM
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#97 (permalink)
| | Registered User
Join Date: Mar 2002
Posts: 176
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What about hacking? Are you planning to re open the site that you shut down?
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November 21st, 2005, 10:11 AM
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#98 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,069
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Well obviously just like Vbulletin our company does not support or assist in hacking. However!
I do beleive just like our Photopost product has an unsupported mods section on it that the new vBGallery support section would have a similar section for everyone to share there mods.
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November 21st, 2005, 01:25 PM
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#99 (permalink)
| | PhotoPost Developer Verified Customer
Join Date: Jan 2002
Posts: 11,860
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Thank you for your patience; we have completed the integration of the two forums and the vBGallery forums are now open.
__________________ Please do not PM me for support or sales questions. Thank you for your understanding. |
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November 21st, 2005, 01:30 PM
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#100 (permalink)
| | Registered User
Join Date: Mar 2002
Posts: 176
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And how to download?
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