PDA

View Full Version : Renew access issue


twitch
August 22nd, 2012, 08:35 PM
I renewed my access today 8/22/2012 for vBgallery and still cannot download. I was logged in as twitch when I went through the renewal process. I also tried logging in as arineod3280 which I never knew I had by the way.

Either way, I have the paypal receipt and still no access

order techimo-25118

Chuck S
August 22nd, 2012, 08:40 PM
I would suggest you check the email associated with the license to make sure they did not email you check spam filters etc. You have two licenses so they will probally ask you which one they are to renew and also any order can take up to 24 hours to process as all orders are hand done.

twitch
August 22nd, 2012, 08:48 PM
I go the email.... must be taking some time to update my account.

Chuck S
August 23rd, 2012, 08:23 AM
You can contact them through the contact us link in the header.