View Full Version : PP login issue
April 26th, 2012, 05:23 AM
i integrated Photopost 8.03 with vb4.1.12 this past week. brand new installs for both. Most can register with vb and then log in to photopost, but there are a few that cannot. they get told "invalid login" or "username already exists" if they try to register in the gallery. what did i screw up on install to cause this?
April 26th, 2012, 09:02 AM
Please provide us information to assist you. We would have to see your site. You can send admin login and maybe a bad user login to test to see what you issue might be through the contact us link.
Alot of us use VB and PP together so we need to see your specific site to see what you might not have set correct.
April 26th, 2012, 09:06 AM
aw heck, sorry... i'm sending that info. i tried to post links but it said i wasn't allowed
April 26th, 2012, 09:14 AM
Yep I need that info to look around.
April 26th, 2012, 09:27 AM
i sent thru the contact us link. thanks :)
April 26th, 2012, 09:30 AM
Easy enough fix thanks for the info.
You had only half installed things cookie settings where not correct etc.
I was able to get things set right and you should be good to go.
April 26th, 2012, 09:46 AM
oh thank you! that was quick. half installed? i followed the install guides, lol!
April 26th, 2012, 09:56 AM
well you did not install the interface or plugins
April 26th, 2012, 10:20 AM
aw seriously? i thought i had. okie dokie then lol. thanks again!
April 26th, 2012, 10:30 AM
Yep the directions at the bottom of the install text in the documentations folder. ;)
April 26th, 2012, 01:19 PM
ok i must've missed that then :S or got up and came back to it, forgetting what i was in the process of doing (it happens...)
i still have a member with issues logging in. she couldn't log in to the forum or the gallery at all, it kept telling her "invalid login" so i deleted her and had her reregister. she was able to log in, but when she signed back out again she got a message saying Login invalid, wait 15 minutes to retry.
April 26th, 2012, 01:23 PM
The member must have a valid login to login to your forum and the gallery uses the forum login
If the member can not login to your forum this has nothing to do with our script. Sounds to me like she has tried logging into vb forum too many times and she is only allowed 5 times before she is locked out.
She needs to login to your forum with a valid account she has registered there or register one.
I have no doubt once she can login to the forum she can login to the gallery.
April 26th, 2012, 01:30 PM
ok thank you. yes she just told me she'd repeatedly tried to login :/ so i told her to leave it be. sorry for the extra post-age :S
April 26th, 2012, 01:49 PM
Not a problem glad to help out
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