View Full Version : missing thumbnails after upgrade
March 5th, 2012, 10:51 AM
I upgraded to new version. All is fine but I have no thumbnails now. Every image is No Thumbnail image
March 5th, 2012, 11:00 AM
Hard to say without more information like did you move servers or your path has changed or maybe did not run upgrade properly.
I would need explicit details to be able to respond with an accurate answer. I can tell you there are no issues with our present software so we need to see what your specific problem is.
March 5th, 2012, 11:03 AM
Thanks Chuck. Could have been in the upgrade. I FTP's the files . When I went to upgrade I wanted to know my old version. I could not find my old version so i picked my best guess. Did not know I needed to know my exact version before I FTP'd.
If I run the upgrade again, any advice?
March 5th, 2012, 11:07 AM
I would suspect you did not run all the right upgrades but without a direct site link to see your issue I can not say.
March 5th, 2012, 11:08 AM
Eastvale Community Forums (http://www.eastvaleresidents.com/classifieds)
I can email you the access. Site is turned off.
March 5th, 2012, 11:19 AM
You gave me a NON ADMIN login and have the site turned off therefore I can not see anything on your site to be able to give you an opinion on what your issue might be. ;)
March 5th, 2012, 11:24 AM
March 5th, 2012, 11:27 AM
I would suggest you check to ensure your content exists and is the proper permissions.
If I go to your site and try and view the missing files through direct links they do not exist which can only mean your actually missing those images on your server.
There does not appear to be anything wrong with your classifieds so this issue is independent from any upgrade.
March 5th, 2012, 11:28 AM
thanks. I will work on it.
March 5th, 2012, 11:33 AM
Yeah right click any image on any ad that is missing an image to see the url and use ftp to look for those images. You will see the main image as well as the thumbnail etc all do not seem to exist on your server. The directories under data should be 777 and any files would need to be 666 or 644 permissions to be viewable on the web.
If all your images where missing I might suspect a path issue or bad upgrade but your just missing certain images.
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