View Full Version : Cannot Access Beta Forum

January 29th, 2012, 08:09 PM
I just renewed my members area access but I cannot access the beta forum.

Chuck S
January 29th, 2012, 08:11 PM
Steve once customer service actually processes your order as long as your forum email is the same as the one on your license you will become verified. No order is final until customer service emails you that the order has been completed.

January 29th, 2012, 08:36 PM
I received it the other day... if I have linked accounts, do I need to change the email addresses to match so it will work with the forum account?

Chuck S
January 29th, 2012, 09:13 PM
As previously stated the forum email must match the email associated with your license which has current members access. Any licenses tied to the email on your forum account here are expired. As our verification announcement suggests if you set your forum email to match the email associated with a license that has current access you should be fine.

January 29th, 2012, 10:06 PM
ok, I changed the email address to match and changed the license # for support but I am still not able to get to the beta forum.

Chuck S
January 30th, 2012, 12:08 AM
You show as a verified customer to me