View Full Version : verified customer but can't post

June 15th, 2011, 10:27 AM
I have renewed my license and a while ago I received an email giving me access to the members area to download etc. But I do not have access to the support forums etc. I checked and I do not show up as "verified customer" in the forums so must be a problem there? :)

June 15th, 2011, 10:34 AM
My forum email address is same as my members area customer email address.

Chuck S
June 15th, 2011, 01:17 PM
You are verified that I see. The process as noted in the announcement at the top of all the forums on verification states it can take a few hours for the forum cron to run and check the members status.

June 15th, 2011, 01:53 PM
Oh ok so it's a matter of the cron job running then. Ok Chuck thanks for the reply, I'll wait.

Chuck S
June 15th, 2011, 02:06 PM
Enjoy your day.